Insights

Wipfli's Microsoft Dynamics CRM Team Blog

The purpose of the Wipfli's Microsoft Dynamics CRM Team blog is to continue to build and support the Dynamics CRM community/ecosystem, including our Dynamics CRM and Microsoft Technology Stack customers, prospects and other Dynamics CRM users and potential users.  We plan to share some of our insights on Dynamics CRM – product news, announcements, best practices, ideas, how-tos, etc. and how they might align with your strategic business objectives, meet a short term tactical need, or just get you thinking. 

 

Wipfli receives Microsoft Dynamics Inner Circle and President's Club designation for 2010

Jul 14, 2010
By Matt Gelb
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For the second year in a row, Wipfli has been named to the Microsoft Dynamics Inner Circle and Microsoft Dynamics President's Club.

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Wipfli Microsoft Dynamics CRM team members attending and presenting at upcoming conferences

Jul 02, 2010
By Matt Gelb
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Members of Wipfli's Microsoft Dynamics CRM team will be attending the Microsoft Worldwide Partner Conference July 11-15 in Washington D.C. and will be attending and presenting at Wipfli's 11th Annual Management Conference for Grant-Funded Programs at Caesars Palace in Las Vegas, NV. More

Importance of Internet Explorer Security Zones with Microsoft Dynamics CRM 4.0

Jun 18, 2010
By Matt Gelb
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Jason reviews some interesting scenarios that can occur based on your IE security zones when using Microsoft Dynamics CRM.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Microsoft Dynamics CRM Update Rollup 11

Jun 04, 2010
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 11

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Wipfli's Green Bay office celebrates 100th anniversary

May 25, 2010
By Matt Gelb
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Congratulations to Wipfli's Green Bay office on turning 100 years old! There were quite a few CRM conversations at the 100th Anniversary/Birthday celebration reception at our office in Green Bay last Thursday. More

One Reason to Apply Microsoft Dynamics CRM Update Rollup 10: Postal Codes in Outlook Business Cards

May 14, 2010
By Matt Gelb
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Looking for a reason to apply roll-up 10?  Have you looked recently at your contacts in Outlook that were synchronized from CRM?  

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Convergence 2010 - Plenty new to look forward to

Apr 23, 2010
By Matt Gelb
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Convergence 2010 - Looking forward to client, prospect, partner and Microsoft interaction and amazing amounts of session content and expo interaction More

Microsoft Dynamics CRM Update Rollup 10

Apr 16, 2010
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 10

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Parameters turn ordinary SSRS Reports into a dynamic analysis tool

Apr 09, 2010
By Matt Gelb
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Mark Harrington discusses how parameters can dynamically improvie your SQL Server Reporting Services Reports (SSRS or SRS Reports) for Microsoft Dynamics CRM.

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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One of our favorite Microsoft Dynamics CRM Outlook Client idiosyncrasies - aka Local Data Group User Error

Mar 26, 2010
By Matt Gelb
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A quick note on one of our favorite Microsoft Dynamics CRM Outlook Client idiosyncrasies. Also known as Local Data Group User Error.  More

Importing Microsoft Dynamics CRM Customizations / Solutions Gotchas 101

Mar 12, 2010
By Matt Gelb
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Jason reviews the gotchas when importing Microsoft Dynamics CRM customizations into existing implementations - including Accelerators, XRM solutions and other scenarios.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Friendly reminders about applying Microsoft Dynamics CRM Update Rollups

Feb 26, 2010
By Matt Gelb
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With the pace of Microsoft Dynamics CRM Update Rollups averaging a new release every 7-8 weeks, those of us involved in helping keep our clients updated are constantly reminded of some of the watch-outs when applying the updates. Here are a few friendly reminders.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Random Top of Mind Microsoft Dynamics CRM Thoughts, Gotchas, News

Feb 19, 2010
By Matt Gelb
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In the spirit of the bullet point list and free form thought-type columns of the Sports pages (and now blog posts of the Sports blogs), Wipfli's Microsoft Dynamics CRM team brings you some random top of mind thoughts, gotchas and news.

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Microsoft Dynamics CRM Update Rollup 9

Feb 12, 2010
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 9

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Wipfli's inaugural Minneapolis/Northwestern WI Microsoft Dynamics CRM User Group a success!

Jan 29, 2010
By Matt Gelb
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Wipfli's first gathering of it's Minneapolis/Northwestern WI Microsoft Dynamics CRM User Group - held at Wipfli's Minneapolis office in Edina, MN - was a great success!  More

Basic Best Practices for Creating Dynamic Picklists in Microsoft Dynamics CRM

Jan 22, 2010
By Matt Gelb
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Andy Potasek discusses best practices when creating basic mulitselect picklists with Microsoft Dynamics CRM.

Authored by Andy Potasek - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Covergence 2010 Registration is Open

Jan 14, 2010
By Matt Gelb
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Registration for Convergence 2010 in Atlanta is open! Register now to take advantage of Early Bird rates and join us in Atlanta April 24-27. More

Importing external data with the November 2009 Service Release for Microsoft Dynamics CRM Online

Jan 08, 2010
By Matt Gelb
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With the November 2009 Service Release of Microsoft CRM Online (R4), several features were added or improved that really add to the appeal of using CRM Online. The focus of this blog is on the improvements made to importing external data into your Microsoft Dynamics CRM Online organization. Ryan walks through an example of importing Accounts and Contacts to highlight the new featuers.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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How the Experlogix Configurator can help to simplify your Microsoft Dynamics CRM sales process

Jan 04, 2010
By Matt Gelb
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Mark Harrington discusses his experiences with the Experlogix Configurator and its integration with Microsoft Dynamics CRM.

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Some general observations on Microsoft BI 2010

Dec 28, 2009
By Matt Gelb
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Some Business Intelligence observations from the Microsoft SharePoint 2009 Conference

Authored by Shawn Helwig - Manager - Wipfli's CRM & BI Team

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Microsoft Dynamics CRM Update Rollup 8

Dec 21, 2009
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 8

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Integrating Microsoft Office Excel with Microsoft Dynamics CRM

Dec 16, 2009
By Matt Gelb
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Jason discusses integrating Microsoft Office Excel with Microsoft Dynamics CRM in situations where the business may want to continue to execute certain business processes within Excel vs. a CRM-only solution. For example, the business may have an Excel spreadsheet that a department uses to do multiple calculations, and would ultimately like to pull the results of those calculations back into CRM to drive additional workflows or calculations on an Opportunity, Quote, or Order.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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UPDATE: Issue with tracking emails with large attachments in Dynamics CRM post Rollup deployment

Dec 09, 2009
By Matt Gelb
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UPDATE: I've included an update to my previous post regarding an interesting email tracking scenario I ran into with a client that had just recently applied Microsoft Dynamcis CRM 4.0 Rollup 7.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Issue with tracking emails with large attachments in Dynamics CRM post Rollup deployment

Dec 03, 2009
By Matt Gelb
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I ran across an interesting email tracking scenario this week with a client that had just recently applied Microsoft Dynamcis CRM 4.0 Rollup 7.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Minnesota and Northwestern WI Microsoft Dynamics CRM User Group - 1/27/10!

Nov 25, 2009
By Matt Gelb
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Wipfli will be hosting its Minnesota and Northwestern WI Microsoft Dynamics CRM User Group meeting Wednesday January 27, 2010 - a few months ahead of original plan! See additional information - agenda, registration links, etc. - in the post. Or click here http://www.wipfli.com/EventDetail_Consult_MCRM_UserGroup_1_27_10.aspx to go directly to Registration.

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Microsoft Dynamics CRM Online Service Update: November 2009 (R4)

Nov 20, 2009
By Matt Gelb
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Microsoft recently rolled out the Microsoft Dynamics CRM Online Service Update: November 2009 (R4). The November 2009 Service Update provides new features that were previously not available in Dynamics CRM Online. These features attempt to improve the overall user experience with the Dynamics CRM Online offering.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Portal Integration Accelerator for Microsoft Dynamics CRM

Nov 13, 2009
By Matt Gelb
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The Microsoft Dynamics CRM development team has recently released the Portal Integration Accelerator. Mark Harrington from our team shares his initial thoughts on its installation and capabilities for extension.

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Microsoft Dynamics CRM Update Rollup 7

Nov 09, 2009
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 7

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Release of the Microsoft Dynamics CRM Social Networking Accelerator for Twitter - Understanding the Value

Nov 04, 2009
By Matt Gelb
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The Microsoft Dynamics CRM development team has recently released the Social Networking Accelerator for Twitter via CodePlex. Mark Harrington from our team shares his initial thoughts on the implementation of the Accelerator and understanding the value of Social Networking integration with MCRM.

Be sure to also check out our previous post on Social Networking integration with CRM  http://www.wipfli.com/BlogPost_MCRM_Blog_9_24_09.aspx following our most recent User Group meetings. 

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Predictions for Packers vs. Vikings/Favre II - via a Quick Microsoft Dynamics CRM XRM Solution

Oct 30, 2009
By Matt Gelb
Comments (1)
Some members of Wipfli's Microsoft Dynamics CRM Team are back for more predictions for Packers vs. Vikings/Favre II - referred to by many here in Green Bay as "The Circus Comes to Town Week" - and some other team members have joined in on the fun this time. Again, for reference, Wipfli has offices in both Wisconsin and Minnesota.  More

JUST RELEASED! – New Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP Simplifies CRM 4.0 to GP 10.0 Integrations

Oct 23, 2009
By Matt Gelb
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Microsoft recently released the Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 (10/5/09). Wipfli particiapted in the beta along with one of our customers earlier this year (see blog post from 9/4/09). The Adapter is available for FREE for any customers of Dynamics CRM and Dynamcis GP that are current on their Support plans for both - and orders can be placed through Partners.

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Unable to Track Email in Microsoft Dynamics CRM 4.0 for Outlook Client

Oct 20, 2009
By Matt Gelb
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Our customers have run into issues tracking specific emails in the Microsoft Dynamics CRM 4.0 Outlook Client and receive a misleading error: The text entered exceeds the maximum length. Upon further review, the root cause of this issue can be addressed by updating the messageid attribute on the MCRM Email entity.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Microsoft Dynamics CRM 4.0 Workflow Limitations and Solutions

Oct 14, 2009
By Matt Gelb
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Workflow in Microsoft Dynamics CRM 4.0 is a huge step forward from 3.0 in terms of flexibility and maintainability, as well as reducing the learning curve for the average CRM configurator. Most of my experience with it this far has been very positive; there are very few things that I've needed to do that could not be accomplished by Dynamic CRM's out-of-the-box capabilities. Here we review some of the limitations and subsequent solutions.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Predictions for Packers vs. Vikings/Favre I - via a Quick Microsoft Dynamics CRM XRM Solution

Oct 05, 2009
By Matt Gelb
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Some members of Wipfli's Microsoft Dynamics CRM Team (or at least those who were willing to participate ;) predict the score of what allegedly will be the most watched cable program in history... Packers vs. Vikings/Favre I. For reference, Wipfli has offices in both Wisconsin and Minnesota. More

Wipfli's Microsoft Dynamics CRM User Group Meetings Follow Up: Social Networking & Media Integration with Microsoft Dynamics CRM

Sep 24, 2009
By Matt Gelb
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Wipfli's Microsoft Dynamics CRM User Group Meeting at Wipfli's Green Bay Office 9/22 was a success and the team is doing quite a bit of follow up based on the feedback from the attendees of both the Green Bay User Group and the Milwaukee User Group at Miller Park 9/22. Specificly around Wipfli's MCRM integration with social networks and media like Twitter, LinkedIn and Facebook. More

Wipfli's Microsoft Dynamics CRM User Group Meetings

Sep 18, 2009
By Matt Gelb
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Wipfli's Microsoft Dynamics CRM User Group Meeting at Miller Park 9/10 was a success - including a great Miller Park Tour - and the team is preparing for the User Group Meeting at our Green Bay office Tuesday 9/22.  More

Brett Favre and Microsoft Dynamics CRM

Sep 09, 2009
By Matt Gelb
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The Wipfli Microsoft Dynamics CRM Team - located throughout Wisconsin (including Green Bay) and in Minneapolis - contemplates the parallels between Brett Favre's comeback and Microsoft Dynamics CRM.

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Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP Beta

Sep 04, 2009
By Matt Gelb
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Wipfli’s Micrsoft Dynamics CRM team has been participating in the Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP Beta with one of our customers.

Authored by Mark Harrington - Consultant - Wipfli's Microsoft Dynamics CRM Team

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Microsoft Dynamics CRM Update Rollup 6

Aug 31, 2009
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 6

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Event Management Accelerator Foray

Aug 24, 2009
By Matt Gelb
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Wipfli's initial foray into the Event Management Accelerator for Microsoft Dynamics CRM upon its release in late 2008 has been a useful reference over the last eight months.

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Construction & Real Estate Solution for Dynamics CRM Webinar recording available online

Aug 18, 2009
By Matt Gelb
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Wipfli's Real Estate Development and Property Management Solution for Microsoft Dynamics CRM - or CRM4CRE - available for review online.

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Creating a CRM 4.0 test/training organization from your production organization

Aug 12, 2009
By Matt Gelb
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Routinely companies need the ability to utilize a training or test Microsoft Dynamics CRM 4.0 environment that operates on a similar set of data as their Production deployment. With CRM 4.0 we can achieve this goal by making use of its multi-tenancy capabilities, or the ability to have multiple CRM Organizations.

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Real Estate Development and Property Management Solution Webinar

Aug 04, 2009
By Matt Gelb
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Gain efficiencies & reduce risk by leveraging powerful & simple-to-use Microsoft Dynamics CRM technology

Authored by Ryan Swiderski - Senior Consultant - Wipfli's Microsoft Dynamics CRM Team

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Microsoft Dynamics CRM Update Rollup 5

Jul 31, 2009
By Matt Gelb
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Detailed information on the release of Microsoft Dynamics CRM Update Rollup 5

Authored by Jason Foerch - Wipfli's Microsoft Dynamics CRM Technical Lead

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Joining the Blogosphere at an Interesting Time in the CRM/XRM Space

Jul 22, 2009
By Matt Gelb
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Wipfli’s Microsoft Dynamics CRM team officially joins the blogosphere at an interesting time – both in the CRM/XRM space and economically.

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Blogs


Get Dynamic - the Wipfli GP Blog
Wipfli's Microsoft Dynamics GP Team
Management and Leadership in Nonprofits
Steve Lipton
QlikThoughts
Shawn Helwig
TaxThink
Rick Taylor, CPA
Wipfli's Microsoft Dynamics CRM Team Blog
Matt Gelb