Revenue Integrity and Optimization

Hospitals, clinics, and other health care providers are increasingly challenged to report their services accurately, to capture the full value for the services they render in the changing reimbursement environment, and to do so in a compliant manner.

Wipfli’s team of experienced operational, clinical, and technological experts helps healthcare organizations by working with their data, people, technology, and processes at the patient and organizational level. Our focus is on bringing improvements that will have a short term impact and that consider longer term market and industry changes.

While your “triple aim” initiatives are to provide higher service quality, at lower costs, and with greater patient satisfaction, Wipfli has three similar aims to support these initiatives.

1. High Quality Consulting Services – we focus on ensuring you have accurate and complete data, knowledge, and tools.
2. Efficiency and Value – we quickly understand your issues, and focus on those having the greatest impact.
3. Client Satisfaction – we strive to exceed your expectations and we measure your satisfaction with our work.

While our menu of services is described on the following pages, we tailor our services to meet the unique business objectives of each client.

 Wipfli’s Revenue Cycle Transformation Process  

Services include:

• Coding, documentation, billing, and compliance review
• ICD-10 transition and education
• Revenue cycle process assessment
• Patient-centered medical home certification support
• Strategic pricing and reimbursement reviews/modeling
• Third-party payer contracting support
• Revenue cycle analytics
• Health care quality analytics
• Moving from volume-based to a value-based business 

Jeanne Chapdelaine

With more than 25 years of health care experience, Jeanne Chapdelaine is the director of Wipfli’s revenue integrity and optimization service line. She coordinates service delivery to health care clients for their revenue capture processes, coding and documentation, business office functions, service pricing, reimbursement, regulatory compliance, and third-party payer contracts. Jeanne works well with physicians, gaining their confidence and cooperation.

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Jane Jerzak, CPA, RN

Jane Jerzak has a unique dichotomy in that she has expertise as both a certified public accountant and a registered nurse. She has extensive clinical reimbursement and strategic experience, enabling her to be a catalyst for positive organizational change in our current dynamic health care marketplace.

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