One of the most overlooked components of an enterprise software implementation occurs even before the vendor’s team steps foot in a facility. After spending months developing system requirements and carefully reviewing all the options to identify the software that is the best possible match, many organizations want to jump right into installation and training. While it is important to capitalize on the enthusiasm of the moment, an organization is also wise to take an appropriate amount of time to make sure the software contract with the vendor meets its needs. The following highlights some specific issues that should be addressed in a software contract.
Length: 4 pages (PDF 64 kB)