By Design or By Default: Your Culture Is in Your Hands

Health Care

December 01, 2007
by Deborah Marshall

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Deborah Marshall Deborah Marshall
Senior Manager

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Culture is one of those hard-to-get-your-arms-around concepts. We all know it exists and that it encompasses so many elements it’s hard to know just where to start. There is a culture in your hospital, whether you do anything about it or not, so we might as well be intentional about it and get the most out of our efforts. Here is our working definition of culture:
“The shared beliefs, values, customs, and behaviors of a set of people or an organization as viewed from both the outside and the inside.”

This gives us something to work with. This article will expound briefly
on all of these elements but will also look at the overarching principle
of Leadership in relation to Culture—you cannot have one without the

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Length: 2 pages (PDF 94 kB)

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