When deployed properly, technology has the ability to greatly increase productivity and reduce operational costs in organizations. All too often, however, this doesn’t occur. Why is it that so many technology implementations fail to live up to the expectations of management? After spending tens or hundreds of thousands of dollars, it is a perfectly fair question to ask of those responsible for making the vision a reality. This article reviews some of the most common issues for not achieving the goals of these projects and offers strategies for increasing the chances for success.
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Length: 2 pages (PDF 84 kB)