Denials Management – It’s a Team Function

Every health care organization struggles with denials management, whether it is due to ever-changing billing codes, contract issues, or staff error. The abundance of industry seminars on this topic speaks volumes on the insatiable quest for new and improved techniques. Denials management has become a crucial component for hospitals to stay in the “black” rather than the “red.” The creation of a denials management process remains one of the most overlooked opportunities for revenue increase, second only to a chargemaster review.