Looking Ahead: The Role of Governance in Quality Improvement

Operations Improvement

July 07, 2011
by Jane Jerzak

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Jane Jerzak Jane Jerzak

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The board of directors’ role at health care organizations has transitioned greatly since its early days as representatives for philanthropic and educational initiatives. Today’s board members have significant responsibilities in operational and strategic planning to ensure quality health care environments.

The growing scrutiny around health care reform has increased urgencies toward quality improvements, cost reductions, and patient satisfaction. As a result, board governance must become more robust or face costly consequences. Governing boards must make the quality of care and patient safety top priorities to ensure their organizations’ success.

This article helps boards define their governance role within the quality equation amid this new reform-driven era, with concepts for applying consistently robust governance practices in order to maintain quality and safety.

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Length: 2 pages (PDF 139 kB)

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