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Calibrating Consistency: Improving Rater Reliability in Performance Management - Recorded Webinar

Manufacturing and Distribution

April 25, 2011
by Deborah Marshall

Deborah Marshall
Manager

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All of us can identify with teachers who were “hard” or “easy” graders, as well as with some who were consistently fair. The workplace is no different. Replace “teacher” with “manager,” and you have the same situation, and you can see how it undermines management effectiveness and credibility with employees.

During this webinar, we explore the HR “best practice” of calibration–the process of ensuring that performance management is conducted consistently–between managers and across the organization.

Learning objectives include:

Gain an appreciation of the impact of rater inconsistency–what happens when managers aren’t on the same page in defining “meets” or “exceeds” expectations on performance reviews
Understand the benefits of conducting calibration sessions with your managers
Review tools and processes for developing and implementing a calibration process
Identify common mistakes and process pitfalls and how to address them constructively

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Calibrating Consistency: Improving Rater Reliability in Performance Management - Recorded Webinar

Manufacturing and Distribution

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