Dwight Cody presented "Metrics & Measurements: Converting Data into Information to Drive Focus" at the 4th Annual MindSurf conference in Bloomington, Minnesota on October 18, 2011. Below are the materials from his well-attended session, which focused on the what's and how's of putting metrics and measures in place to drive desired behavior and actions for results.
See below to download a PDF copy of his slides, as well as the short video clip he used during the presentation.
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Length: 47 pages (PDF 13414 kB)