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Service Firms Archive
1/1/2008
Fostering a Creative Culture
Creativity leads to innovation, and innovation to market differentiation. Smart leaders know how to encourage it.
9/27/2007
Three Simple Rules for Managing Telecommuters
Allowing employees to work in the virtual world requires a different management mindset.
8/1/2007
How to Lose Gracefully
The loss of a major customer can throw your business into turmoil – but only if you let it.
8/1/2007
Measuring Customer Loyalty
If customer satisfaction is all that your organization measures, you’re ignoring a more important indicator of long-term success.
6/1/2007
Sales Compensation: Realities to Recognize
Focus on truths that matter when designing or restructuring your sales incentive plan.
4/1/2007
Five Tips for Hiring Good Managers
Finding the right management talent requires a disciplined approach -- and a little bit of imagination.
1/1/2005
Modeling After Manufacturing
Copying sound concepts from the manufacturing industry can improve service levels in your organization.
6/1/2004
Future Focus: Finding Value in Technology
Cautious executives are viewing new investment with a great amount of careful consideration. History, however, shows that the companies that prosper over the long term do not wait for the economy to improve before making business investments.
5/1/2004
Succession Plans Keep Family Businesses in Business
To prevent your family business from becoming a casualty, Wipfli and the Wisconsin Institute of CPAs recommends that you address some specific questions regarding the state of your business and plans for growth.
5/1/2004
Developing Employee Policies and Procedures
Handbooks describe the employee benefits a company provides to its employees.