The goals of an operations evaluation and performance improvement engagement are to identify the barriers to optimal performance within a medical practice (including MSOs and physician networks), determine achievable and sustainable best practices in key operating areas, and provide a cost-benefit analysis and work plan for implementing changes.
 
Wipfli offers a variety of approaches to medical practice operations performance improvement.  Although our services are tailor-made to the client's situation, our efforts focus on turning clinical effort into optimal cash flow.  Through an analysis of operations, a comparison of practice data to performance standards, and interviews with physicians and key staff members, we provide our clients an achievable performance improvement work plan that identifies:

• Key functional areas to be impacted
• Processes requiring change
• Critical success factors
• Key persons responsible for implementation
• Capital and/or financing requirements and sources
• Pro forma financial projections
• Infrastructure requirements
• Facilities and equipment requirements
• Timeline for implementation

Our consulting staff is also available to provide implementation assistance, should it be requested.  Our approach is efficient, concise, and practical.  We are interested in solutions that can be implemented, rather than lofty recommendations that inevitably end up on the client's bookshelf.

1. Completion of an operations evaluation questionnaire, etc.
2. On-site visits by staff to conduct interviews and validate data.
3. Development of a report reflecting findings, conclusions, and recommendations for improvement, as well as comparisons to best practice performance data.
4. Development of the work plan to be implemented by the client.
5. Meetings to review findings, recommendations, and work plan.
6. Our consulting staff is also available to provide implementation assistance.  Our approach is efficient, concise, and practical.  We are interested in solutions that can be implemented, rather than lofty recommendations than inevitably end up on the client's bookshelf.