On-demand webcasts


Secondary market quality control procedures – Is your loan quality up to par?

Aug 12, 2020

If you are involved in or thinking about the secondary market mortgage industry, this webinar covers quality control information you should know. 

Financial institutions selling loans to the secondary market are required to have a loan quality control (QC) program to monitor and evaluate the integrity of the loan origination and underwriting processes and to provide feedback to management on originations so appropriate action can be taken if issues are uncovered. In today’s environment, with its renewed emphasis on the quality of a financial institution’s loans, a robust quality control function is more important than ever. Ensuring quality begins before an application is taken and must continue throughout the processing, underwriting, and closing functions.

In this recorded webinar we discussed:

  • What is quality control?
  • Why is it important?
  • Who is responsible for quality control?
  • Common errors/trends

Who should watch? Lenders, processors, underwriters, internal QC staff and management


AnneMarie Marchel
AnneMarie E. Marchel, CMQCS
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Tracy Bush, CRCM
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