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Growth brings increased operational, regulatory and cybersecurity risks. Wipfli’s multi-disciplinary risk advisory services can help you strengthen internal controls, enhance cybersecurity and navigate compliance requirements for more confident growth.
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How tech companies can adapt to growing cybersecurity risks
For tech companies of any size, cybersecurity threats are part of doing business. The typical company’s network will often experience thousands of attempted cyberattacks per day, and as vendor relationships proliferate, the average attack surface only continues to grow. But are your defenses prepared to handle this onslaught and prevent a data breach? Keep reading to find out. How are data breach risks evolving for tech companies? Tech companies have always been heavily targeted by cyber attackers. But AI has made it easier than ever for even inexperienced cybercriminals to attempt an attack, while flawed AI-written code has also created new holes to be exploited. Tech companies are also sharing more data than ever with their vendors, which means you can suffer the consequences of a data breach even if your own systems remain secure. Key evolving data breach and cybersecurity risks include: AI-powered attacks: Data privacy breaches and identity threat-based attacks are way up because of AI. For example, AI tools make it easier to pull off a phishing scam with polymorphic emails so attackers can steal credentials needed to access your systems, at which point they can steal valuable data or attempt a ransomware attack. AI makes it simple enough that even children are trying their hand at hacking. Poorly written AI code: Tech companies are increasingly turning to AI coding tools like Claude Code to quickly write new code. However, this code is often implemented without human due diligence or testing, raising the risk that security holes will go undetected until exploited during an attack. Vendor proliferation: Companies that use multiple SaaS products or AI tools face additional exposure. If one of your vendors gets successfully breached, all the data you shared with that vendor is at risk of compromise, so each additional vendor you use raises your risk level. To make this even more complicated, consider that your vendors could have shared your data with third-party vendors of their own. Practice attacks on smaller companies: If your business is under a certain size, you might think you’re not worth attacking. But cybercriminals increasingly see small and mid-sized businesses as practice: A way to try out new attack methods and hone their skills before moving on to target a big fish. Complex cybercriminal relationships: Just as you have vendor relationships, many bad actors do as well. For example, a hacker may attack your business simply as a demonstration to impress a potential client or carry out a successful breach of your systems not to steal any of your data themselves, but so they can sell that access to another party. What kind of damage could a major data breach do to your business? A major data breach can cause financial, reputational and operational harm to your business. Expect both direct damages like operational downtime or the cost to resecure your systems, as well as second-order effects such as lost opportunities or regulatory action. The most damaging cyberattacks involve gaining insider access to your core systems. Attackers sometimes collaborate with a willing insider, like an employee looking to make some extra cash, but will more often get in by tricking a team member into sharing their access credentials through phishing or other social engineering scams. Once inside, attackers often take their time to look around. By some estimates, the typical cybercriminal may remain in your systems for an average of 220 days after first breaking in. That’s a lot of time to find valuables to steal. Insider attacks often cost the company 10-15% more (on the low end) than an external bad actor. Plus, the length of time that an investigation takes usually increases because insiders can cover their tracks more effectively. Expect significant financial losses after a data breach A successful data breach or other cybersecurity incident can quickly become a major drag on your balance sheet. Expect damages like: Sensitive internal and customer data stolen and sold on the black market Ransom payments starting at $60,000 Operational downtime Higher cybersecurity insurance premiums, think 2-3 times what you’re paying now Regulatory blowback, which can include fines, starting at $500,000 Reputational damage, with customers moving to your competition The cost of re-securing your systems after an attack, which could undo five years or more of network investment Ransomware attacks carry especially high financial and operational costs Hackers may simply attempt to steal your data and then vanish. However, once inside your systems, some may launch a ransomware attack instead. During a ransomware attack, an attacker will lock down your core systems or critical data, paralyzing your operations while pressuring you to make a ransom payment. In addition to the financial damages described in the previous section, a ransomware attack can trigger ransom costs that average: $60,000 for small businesses $500,000 for midsize companies $1.5 million for larger firms If these amounts sound lower than you might expect, consider that if the ransoms were too big, nobody would pay. But if they’re tolerable from a cash flow perspective, firms are likely to pay and try to recover later from insurance. A risk-based cybersecurity strategy helps businesses adapt to today’s threats Many tech companies think about cybersecurity strictly in terms of compliance. If you’re a fintech company, for example, you might be tempted to assess your specific regulatory requirements, implement frameworks like PCI and HITRUST to satisfy regulators and then move on. That would be a mistake. Treating cybersecurity as just a compliance exercise still leaves you exposed to potential harm, especially because compliance standards typically don’t account for newer or evolving threats. However, adopting a risk-based cybersecurity strategy can help significantly reduce your potential pain. Under a risk-based approach, you’d go beyond simple compliance to map out the specific threats you face and prioritize them based on likelihood and degree of harm. This can allow you to implement additional defenses to reduce your potential repercussions should you suffer an attack. How tech company CIOs should implement a cybersecurity risk management strategy Tech CIOs or CISOs often benefit from guiding their businesses to adopt a cybersecurity posture built on defense-in-depth. This is a risk-based strategy that deploys multiple layers of protective measures so your systems won’t be compromised by a single point of failure. Using a defense-in-depth approach, an attacker can often be stopped even if they’ve already broken through one or more of your defensive layers. Defense-in-depth also factors in the likelihood of a particular attack, prioritizing defenses based on risk rather than attempting the impossible task of being strong everywhere at all times. Here are key action steps to implement a risk-based cybersecurity approach that incorporates defense-in-depth: 1. Work with a cybersecurity advisor Unless you have a large internal cybersecurity team (10+ people), you’ll typically benefit from working with a third-party cybersecurity advisor who does this every day. An advisor can help you implement a risk-based approach and apply concepts like defense-in-depth to your specific business. 2. Understand your points of failure Map out your points of failure, like breached firewalls, team members clicking on a phishing link or third-party vendors. This will help you figure out where to add additional controls, policies and team training exercises. Your people are probably your weakest link, so you’ll need to account for that as you move forward. 3. Don’t add unnecessary tech Don’t add new tech to your business just because it’s new. Every additional vendor you work with expands your attack surface, so as you integrate more AI and other advances into your existing systems and processes, do so deliberately and with a careful eye on cybersecurity. 4. Limit network access for everyone Higher-than-necessary credentials represent a distinct security threat. Make sure that your team only has the minimum level of network access they need to do their jobs, including your C-suite, who are the most vulnerable to phishing or spear-phishing attacks. 5. Use AI network monitoring to speed up breach detection AI tools can help you implement more effective network monitoring, so you can detect an unusual login or other signs of a breach more quickly. This can help you avoid long-term exposure even if your systems are successfully compromised. 6. Do careful vendor due diligence Talk to your third-party vendors about their own cybersecurity efforts, including whether they take a risk-based or compliance-based approach. To fully understand your vendor risks, you’ll also want to ask about whether any of their own third-party vendors could have access to your data. 7. Implement governance policies and trainings Your whole team needs to be responsible for cybersecurity. Establish clear governance policies, including for how you use AI , to prevent team members from exposing your data to unauthorized tools. Offer regular training on threats like phishing scams and hold tabletop exercises to practice how your business would respond to an active cyberattack. 8. Set up MFA All of your core systems should use multifactor authentication (MFA) to add an additional layer of protection against unauthorized access. Ideally, this should be done with an authenticator app rather than through a code sent via email or text message, as the latter is easier to compromise. 9. Back up your data To mitigate a worst-case scenario like a ransomware attack (or a strike by a nation-state actor hell-bent on causing chaos ), regularly back up your data. This will prevent a total loss in the event that an attacker decides to wipe your systems and allow you to resume normal operations more quickly in the aftermath of an attack. Think of cybersecurity as a journey, not a single event Finally, you’ll do a better job protecting your data and your business if you think of cybersecurity as an ongoing process. You don’t have to implement a bunch of new defensive layers all at once. In fact, small but consistent monthly actions to improve your security will often deliver more impact than one big splashy annual upgrade. Bear that in mind as you move forward. Read more The right cybersecurity framework boosts a business’s value Nation-state actors represent a growing cybersecurity threat AI governance framework: Start with intent
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Automating your SOC 2? Here are 4 frequently asked questions in healthtech
Today, rigorous security requires automation for speed and scale. And in the compliance world, automation is making it more feasible than ever to track controls continuously and centralize complex security processes. As industries like healthtech face funding challenges and budget constraints, more organizations are introducing automation through governance, risk management and compliance (GRC) tools that implement and manage the controls required for SOC 2 reporting. These ready-to-go compliance tools promise a cost-effective path to meeting client and contractual requirements. While an automated “out-of-the-box” solution sounds good on the surface, misinformation abounds when it comes to what organizations truly need for SOC 2 compliance. So, let’s set the record straight. Here are some frequently asked questions about SOC 2 automation that clients have been bringing to our team at Wipfli: Q: I’m considering a pre-packaged SOC 2 offering. What should I expect? A: GRC tool can be a useful security companion for organizations with limited compliance resources or complex environments, systems and services. Depending on how it’s configured and integrated across systems, the tool pulls information from IT environments to perform security checks across an established set of categories — from firewalls to authentication. It then consolidates the evidence to identify gaps or anomalies, without the need for manual work. Ultimately, an automated GRC tool is like a starter kit. It gives organizations a quick compliance snapshot that they can use internally as a guide and to satisfy clients who want a basic level of security assurance. Here’s where it can get confusing: It’s common to assume that these reporting tools provide an official SOC 2 stamp of approval — but that is not the case, by design. Only an independent, official CPA-licensed auditor can attest to SOC 2 compliance. Q: Don’t these out-of-the-box tools make formal reviews easier for SOC 2 auditors? A: Yes and no. Imagine this scenario: A healthtech company that provides software to providers and insurance companies must demonstrate security controls to clients via a SOC 2 report. The company needs to act quickly before it’s time to renew an upcoming contract, so leadership decides to use an out-of-the-box tool that promises to automate the service. When it’s time for the formal report, the company provides an official auditor with access to the tool and its findings. Yes, the auditor gets a handy snapshot of high-level operational controls, with clear indicators to mark areas that need further risk management. But here’s what they can’t see without going far beyond reviewing dashboards and exported reports: Whether the tool was configured correctly across all appropriate systems Whether the evidence is relevant for health industry requirements What rationale or breadcrumbs are leading to the high-level snapshot So, while the automated tools are certainly helpful, the auditor needs a deeper level of information to test the logic and independently attest to SOC 2 compliance. Q: What are some of the specific SOC 2 audit risks in the health industry? A: Anytime that protected health data is involved, compliance is instantly more complex and prone to closer inspection by regulators. Unfortunately, SOC 2 reports that are overly generic or hard to validate most likely will not satisfy the expectations of the Office for Civil Rights (OCR) if they come in for an audit after a data breach. We understand there can be benefits for healthtech companies — especially those in growth mode — to automate the compliance process for efficiency and cost savings. But with the prospect of OCR fines and penalties (not to mention the erosion of client trust and reputation after a breach), it’s not worth sacrificing audit quality for a quick fix . Ultimately, SOC 2 reports need to stand up to the standards set by the American Institute of Certified Public Accountants (AICPA) to avoid scrutiny. And for healthtech companies specifically, a SOC 2 report is often one requirement of many: Customers may require them to layer different security frameworks and reports to demonstrate compliance with HITRUST, HIPAA and more. Q: How does a more individualized SOC 2 audit fill in the gaps? A: GRC tools and other automation-driven audit solutions are often useful to get smaller and midsized organizations into compliance shape (it’s like signing up for your first gym membership). With proper configuration, these tools can help introduce a basic structure for policies and procedures and can monitor IT systems for high-level security gaps. But regulators and educated customers require organizations to demonstrate that security controls are valid and functioning — and there’s no such thing as a carbon-copy data environment. Just like every person needs a unique workout routine to keep them healthy and fit, every company needs a unique security protocol. At Wipfli, we individualize audit services and can also augment automation tools with: Evidence inspection and validation. Customized controls based on your unique environment. Independent AICPA attestation. Most companies recognize that SOC 2 reporting helps satisfy basic customer requirements and qualify for future contracts. But it’s important to remember that these audits are more than a logo on the website or a simple check-the-box activity in a proposal response. For organizations responsible for the protection of sensitive health information, rigorous compliance builds a strong culture of security — with critical controls in place to keep growing with confidence over the long term. Read more: Regulatory shifts bring new strategies for healthtech leaders True or false? An authorized external assessor breaks down 9 common HITRUST certification myths 5 ways healthtech companies use outsourcing to grow
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