How we help you
While any change comes with uncertainty and resistance, it’s also an opportunity. Your institution can use both voluntary and compulsory change to provide new solutions for staff, increase effectiveness and ultimately improve the impact you have on your students and community. But achieving those lasting, positive outcomes starts with how you’re leading change.
Help staff overcome change fatigue.
Learn proven frameworks to help you navigate change better.
Get support for procedural, cultural and technology shifts.
Achieve better outcomes from your initiatives with project management services.
Build capacity for transformational change
Wipfli delivers practical advice, knowledgeable support and promising practices to each engagement so that you can master your current and future changes.
Explore our services
Build a more change-resilient organization with Wipfli.
Our team helps support staff across your organization, including board members, administrators and teachers, so that they can navigate change effectively. We can give them the skills they need to mitigate change fatigue and approach new initiatives with confidence by providing:
- Proven change management frameworks.
- Implementation training and support.
- Ongoing coaching for staff at all levels of your educational institution.
Whether you’re facing a procedural or cultural shift, reorganization or major software implementation, Wipfli can help your institution implement changes effectively.
Our change management services provide support for:
- Minimizing disruption by anticipating and addressing complex cultural issues and resistance.
- Creating a proactive communication plan to keep staff engaged and effectively communicate about new processes, solutions and procedures.
- Implementing strategies for technology transition that help you train effectively, address resistance and communicate about changes and benefits..
Achieve better outcomes from your initiatives and investments with Wipfli’s project management support. We can help guide you in all areas of project implementation, including:
- Communicating effectively.
- Identifying critical tasks and task prioritization.
- Budgeting.
- Maintaining alignment.
Insights and resources
ARTICLE
Does your school need a new accounting system?
Many private preK-12 schools run on legacy accounting systems. These often involve a combination of older software and spreadsheets and have often been in place for decades. But are those systems still worth the hassle? Increasingly, no. Keep reading to learn more about the major accounting challenges schools face as a result of their existing systems, plus what to do about them. How are legacy accounting systems causing problems for private schools? Legacy accounting systems provide several major challenges for school administrators. Among other issues, administrators struggle with cumbersome reporting, limited integration and a heavy back-office workload. Slow and cumbersome reporting: It’s hard to actually extract information from legacy systems and turn it into a user-friendly, digestible report. If you’re using older software, you might have to manually pull data from the system and put it into a spreadsheet before you can even start doing any analysis. Poor integration: Legacy software doesn’t play nice with other systems. You’ll have a hard time integrating donor, tuition management, or even bank feed systems into your legacy accounting system, leaving your team fumbling for workarounds. Heavy workload: Your team is spending many hours a month on manual processes that newer systems could automate. This generates burnout and also keeps your team members from focusing on more interesting, higher-value work. Poor visibility: Slow reporting means that school leaders have little to no real-time visibility on your school’s financials. This limits your strategic decision-making capabilities. Limited support: Aging software systems are probably not getting updated or patched with any regularity, if at all, creating operational and security challenges . You’ll also have a harder time finding IT professionals trained on supporting those systems. Disorganized information storage: Legacy systems typically store information piecemeal — scattered between software and spreadsheets. This gets messy even in the best of times, but becomes even more challenging if a team member departs, as vital data often gets lost in the transition. Difficult onboarding for new team members: Bringing on new people to your team is harder because legacy systems often rely heavily on the working knowledge of existing team members rather than SOPs. Younger employees may also strongly prefer to work with newer systems, creating a recruiting challenge as well. How does migrating to a cloud-based ERP help private schools? Migrating to a modern, cloud-based enterprise resource planning (ERP) platform will help your school solve the challenges caused by a legacy accounting system. An ERP essentially allows your whole administrative team to operate more efficiently and effectively, automate cumbersome tasks through AI and make smarter strategic decisions. School leaders considering an ERP transition should consider specific benefits like: Time saving You’ll be able to automate data collection and reporting, eliminating slow, manual tasks. This will free up a significant amount of time that your team can then put towards higher-level work. Clearer visibility A modern ERP gives you access to dashboards showing real-time financial data. This allows your leadership team to have a much clearer sense of what’s going on to facilitate smarter decisions and manage costs . Faster collections Modern systems make it easier to collect tuition. You can track accounts receivable in real time and offer online bill pay for a faster, smoother experience. Better family experience It’s not just your accounting team that will appreciate online bill pay. Your families will too, enjoy better visibility into their own billing details via an online payment portal, plus the ability to pay with a credit card. Smoother audits Having all of your financial data in one centralized, cloud-based system makes it much simpler to prepare for audits. You’ll also face a reduced risk of errors in your data, helping you get a clean bill of health from your auditor. Incorporates innovative tools like AI Cloud-based systems now typically incorporate AI, which legacy systems are not able to do due to technology limitations. AI functions inside modern ERPs are also regularly updated, allowing your capabilities in areas like automation to evolve alongside AI technology. Outsourcing ready Finally, if your school is curious about outsourcing certain services ( payroll is an increasingly popular example ), a modern accounting system makes that easier to do. Outsourcing can be a useful option for schools that are having trouble filling accounting roles as veteran team members retire, and can give you access to an entire accounting team for the cost of a single in-house salary. Next steps If you’re a school CFO or finance director who’s curious about whether an ERP or modern accounting system could help your school operate more efficiently and effectively, don’t start scheduling tech demos right away. First, reach out to an advisory firm, for guidance, that understands enterprise technology and has specific experience working with schools. An advisor can help you assess your current systems, identify specific pain points and decide whether it makes sense to transition to a modern ERP. Your advisor can also help you implement a new system and complementary solutions like outsourcing. Read more Why are more schools turning to outsourced payroll? Boosting cybersecurity in schools after the PowerSchool data breach 6 steps for effective succession planning in schools
ARTICLE
Is your higher education institution at risk from payroll fraud? Here’s what to know and how to prepare.
More higher education institutions are reporting incidents of payroll fraud. And the damage often goes beyond just financial , with your reputation and employee morale also at risk. Is your institution at risk? Keep reading to find out — and learn how to strengthen your cybersecurity to protect against an attack. How common is payroll fraud in higher education? Leaders at colleges, universities and other higher education institutions are typically hesitant to speak publicly about any payroll fraud or other cybersecurity incidents they have experienced. That makes hard data difficult to come by. This doesn’t mean these incidents don’t happen. In fact, 2025 saw a major payroll fraud attack by a group known as Storm-2657. During this attack, members of the group gained access to 11 separate user accounts at three different universities. They then used that access to send phishing emails to roughly 6,000 employees at dozens of other universities, dramatically increasing the scope of risk. This attack made enough of a ripple that Microsoft felt compelled to publish a blog post on how it was responding to the problem . Other similar attacks have also been documented . Of the 500 employees who received one specific email sent during the Storm-2657 attack, only 10% reported it as a phishing attempt. How does payroll fraud typically occur in higher education? Payroll fraud can be carried out by employees within an organization. But most recently reported higher education payroll fraud has come via an external cyberattack, typically a phishing scam. Here’s how it usually works: You get a phishing email with a link. When you click on the link, hackers use it to gain access to your email. They then change your setting to automatically delete emails coming from your HR system, use your credentials to access your HR system and change the bank account for your direct deposit. You won’t even notice anything is wrong — until payday, when your paycheck doesn’t show up. What kind of damage does a typical payroll fraud incident cause at a higher education institution? Payroll fraud within a higher education institution can lead to financial, operational and reputational damages . Your employees may also experience significant frustration if their personal finances are affected as a result of a fraud incident. Financial damage: Exact dollar amounts are typically not reported. However, the Association of Certified Fraud Examiners (ACFE) has estimated that median losses per fraud incident (across all types, not just payroll) are approximately $50,000. Other ACFE data suggests some fraud incidents can reach financial losses as high as $1 million . Operational damage: Your systems may experience significant downtime as you work to recover from a successful payroll fraud incident, especially if it involves a cyberattack. Reputational damage: Your reputation can be affected by a successful fraud incident, with donors potentially less likely to feel comfortable giving to your institution. Damaged morale: Employees who miss paychecks as a result of an attack will understandably be frustrated and may even experience significant personal consequences should they have to delay paying bills. How should higher education leaders improve cybersecurity to prevent payroll fraud? CFOs and CIOs at universities and other higher education institutions should actively strengthen their cybersecurity posture to prevent payroll fraud and other phishing-related attacks. Key steps include doing a cybersecurity audit, implementing phishing training, deploying multifactor identification (MFA) and putting additional security controls in place. 1. Do a cybersecurity audit Bring in a third-party cybersecurity advisor to assess your current controls and cybersecurity defenses. This will help you identify any gaps in your systems that need to be filled in to better protect your institution from a fraud incident or attack. 2. Implement MFA If your institution doesn’t already have MFA in place, you need to do that immediately. Rather than receiving an MFA code via text or email, the most effective form involves using an authenticator app or a passkey, which will make it dramatically harder for a phishing attack to compromise your systems. 3. Provide regular phishing training Your whole team needs to receive regular phishing training. This can’t just happen once a year, either. It should be frequent enough to keep phishing scams top of mind for all your team members, so that if they do receive a phishing email, they will be less likely to click through and more likely to report it. 4. Consider additional controls Consider whether you need to implement additional controls to prevent payroll fraud. For example, this could include something as simple as ensuring that when an employee’s user account makes a payroll-related change, an HR team member gets an email about the change. Or it could also mean requiring any changes to an employee’s direct deposit account to be done in person or be requested over a video call. 5. Conduct ongoing network monitoring Monitor your network for potential threats continuously. This includes tracking unusual sign-in locations and looking for other anomalies that may indicate a hacker is trying to gain access to your systems. Read more Cybersecurity is a major financial risk for your organization Boosting cybersecurity in schools after PowerSchool data breach Cybersecurity strategies for mid-market leaders
E BOOK
Could an ERP help your whole business work better?
Find out how an ERP can make your organization faster, smarter and more efficient Aging or legacy systems slow down your team and make it harder for your organization to thrive. Could a modern, cloud-based enterprise resourcing planning (ERP) system change that? An ERP is a platform that serves as a financial and operational hub for your business. In this e-book, you’ll learn how organizations like yours are implementing modern ERP systems to solve crucial operational challenges, including: Automating cumbersome manual processes Delivering real-time financial visibility to leaders Integrating data from peripheral systems Freeing team members to focus on higher-value work Read the full e-book to learn more.
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Connect with our education change management specialists to discuss strategies for leading change, reducing change fatigue and building organizational resilience.
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