ERP built for casino operations — not adapted to them
Tribal gaming enterprises run one of the most demanding finance environments: daily revenue audit, multiple entities and ventures, evolving regulatory expectations and rising demands for executive and tribal council reporting. Navigating that complexity requires capabilities that outdated accounting systems can’t deliver.
Wipfli can help you modernize your financial processes with our tribal casino ERP support, delivered by an experienced team who has worked with approximately 20% of tribal casinos. Our delivery model is built around tribal gaming realities, with support that adjusts to meet your operating model and desired level of transformation.
Why Wipfli
Wipfli has a dedicated tribal ERP team with decades of industry experience and associates who have built their careers on serving tribes. We support over 120 tribal clients annually and serve as an auditor for the National Indian Gaming Association and an active member of NAFOA, OIGA, AIGA, CNIGA and TribalNet.
Our deep involvement in the tribal and gaming community helps ensure we stay closely aligned with industry trends and operational realities. Where most implementations start from a blank instance, we start from a well-developed tribal foundation — reducing time, lowering risk and delivering faster operational impact.
We offer two implementation approaches, along with prebuilt configuration options, that can help your organization see:
- Better reporting: Get dashboards for every department, daily flash reporting and real-time reporting accessible on mobile devices.
- Efficient processes: Simplify GASB and FASB reporting, streamline revenue audits and enable paperless processes.
- Automation: Automate AP, procurement and budgeting processes, including budget change requests and built-in spend controls.
- Increased visibility: Integrate ERP with other critical solutions — including tools for cage automation, hospitality supply chain management, analytics and HCM — for greater visibility into your financial data and performance.
Wipfli’s casino ERP services
Wipfli leverages our extensive tribal gaming experience to help you adopt industry best practices for your ERP implementation. We help you adapt to your new solutions by replacing how you currently operate with best practices for processes and system configuration.
We follow a multistep approach that’s rooted in understanding your business and comprehensive guidance.
Understand and map
We review your process documentation, system landscape and key requirements. From there, we map how you work to best practices and define the processes that will be implemented and configured.
Define and build
We work with your team to finalize requirements and go-live criteria. We also support a complete system configuration, with iterative configuration reviews to catch issues early and help ensure that implementation stays aligned with requirements.
Model and deploy
Our team supports your go-live with instructor-led training, user acceptance testing and configuration adjustments.
We also offer post-implementation support to help you see the full value of your investment, including help-desk software training, best practice sharing and annual health checks.
Wipfli helps you transform your operations as you implement ERP, with support for optimization and reengineering legacy processes.
Our extensive industry experience means we understand your operations and the unique challenges of tribal gaming. We leverage that experience to align your organization’s processes with industry best practices while maintaining flexibility for your specific needs.
Our multistep approach includes:
Understand and map
We take a deep dive into how your organization operates with onsite process walkthroughs to create detailed process narratives and flowcharts for all in-scope value streams.
Analyze and evaluate
We identify and perform root cause evaluation for your improvement opportunities, quantifying them where possible.
Define and build
We create execution and future-state project plans for each initiative. Then we help you configure systems, with iterative configuration reviews to help catch issues early and keep your implementation aligned with requirements and goals.
Model and deploy
We support your go-live with staff training and configuration adjustments. We also provide post-go-live support for additional ad hoc training and policy and procedure creation.
Continuous support
We offer post-implementation guidance to help you see the full value of your investment, including help-desk software training, best practice sharing and annual health checks.
As a Sage Intacct partner, we also stay current with the latest product updates and new features so that we can help you understand what’s changing and how it may impact your operations.
We leverage our partnership with Sage Intacct to offer a prebuilt Intacct environment configured specifically for tribal casinos. Our tailored “golden image” instance includes:
- Optimized chart of accounts and dimensions for casino and enterprise reporting.
- Revenue audit posting structures and statistical ledger design.
- Preconfigured approvals and segregation-of-duties control patterns.
- Executive dashboards,
- Tribal council reporting packages.
We also offer tools designed to help tribal gaming entities get started with Sage Intacct faster and with greater impact:
- Revenue audit automation options: We support purpose-built integration with Casino Cash Trac (CCT) — the only existing integration for CCT today.
- CasinoEdge templates: If your property is not using CCT, our CasinoEdge templates can help you implement a semiautomated revenue audit function.
- Hospitality supply chain management: We offer integrations for all the major hospitality supply chain management solutions.
- Budgeting and planning: We offer bottom-up budgeting automation software to streamline your budgeting processes, helping department leaders take ownership of their financial plans.
What our clients are saying
Our team
Lindan D. Elliott, CPA, CISA
Lindan is devoted to helping customers achieve their finance transformation objectives and realize the full potential of modern business systems and processes. He assists CFOs through the full accounting system and process life cycle, including business process and technology assessments, roadmap creation and accounting software deployment, training and ongoing support.
April D. Bacon
April Bacon is a manager in Wipfli’s technology consulting practice, with a concentration on financial information systems. Her specialties include projects in highly regulated industries such as gaming, government, housing authorities, and government contracting. As a member of Wipfli’s tribal organization team, April focuses on change management and project implementation execution and has a passion for tribal projects and reengineering processes to match best practices for reporting performance metrics across her clients’ organizations.
Shanice R. York, CPA
Shanice York is a senior manager in Wipfli’s business solutions practice. As a key leader in the financial and operational systems department, Shanice helps carry out the firm’s vision for bringing to life innovative, industry-centric technology solutions. With a focus on delivering high-quality process design and system solutions, Shanice specializes in tribal, healthcare, nonprofit and federally funded organizations, and enjoys fostering long-lasting and strategic relationships with her clients.
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