Bill Jentarra
Director
Bill Jentarra has over 25 years of experience with extensive hands-on and management experience in architecting, designing and implementing complex client relationship management (CRM) and business intelligence (BI) solutions (and related technologies) across various industries, with a focus on high-tech, finance/insurance, manufacturing and energy. His experience encompasses the entire life cycle of CRM and BI projects, including planning and project definition, system design and architecture, development and prototyping, implementation and user rollout, user adoption strategies and ongoing support and optimization. Bill also specializes in the practical application of technology in a planned approach to solve complex business problems in a predictable and cost-effective manner.
Professional memberships and activities
- Project Management Institute (PMI) - Member
- The Data Warehousing Institute (TDWI) - Member
- Society of Petroleum Engineers (SPE) - Member
Areas of Focus
- CRM ecosystem (sales, customer service, marketing automation and related technologies)
- BI, advanced analytics and data platforms
- Business and IT system assessment and analysis
- System architect and consulting services
- CRM and BI market analysis, trends and emerging technologies
- Experience in high-tech, finance/insurance, manufacturing and energy
Education
Thunderbird School of Global Management- Master of business administration degree in global management
- Bachelor of science degree in petroleum engineering
Recent Insights
Articles
4 challenges financial institutions have that can be solved with dashboards and reporting
Nov 05, 2020
Webinars
How to select the right CRM for right now — and your organization’s future
Nov 02, 2021