Fine tune chargemaster into an engine for optimized, compliant revenue, and customer service excellence.
Overcome the everyday complexity of chargemaster with equal parts technology and tenacity.
Annual chargemaster reviews uncover coding issues, correct third-party payment rules and fulfill regulatory compliance demands but optimizing these complex systems relies on the cooperation of dozens of different departments. That’s why addressing the technological aspects of the system is only part of the process. We will coach your staff to improve communication, create clear processes, and share ideas.
With this multifaceted approach, the unique characteristics of each clinical situation are respected and your teams are able to ensure each chargemaster line reflects the care being delivered.
Our chargemaster services will:
- Identify opportunities for improved revenue capture and cash collections.
- Identify pricing opportunities and standards.
- Increase RAC readiness.
- Improve team communication between the various clinical departments and finance.
- Reduce third-party payor denials.
- Improve the accuracy of patient bills, thereby improving customer service.
- Improve billing compliance with third-party payor rules.
- Provide a plan for ongoing chargemaster maintenance, including accountabilities for department managers and others.
- Improve chargemaster maintenance tools (policies and procedures, charge tickets, and electronic change forms).
Our team of chargemaster experts will customize an approach to specifically meet your needs. The result is an optimized chargemaster to improve the revenue cycle processes.
When was the last time you had a review of your chargemaster? Contact us today and we can help.
Featured Thought Leader
Judith A. Holloway, RHIA, CCS, CCS-P
Judy Holloway is a senior manager in the firm’s health care practice. With more than 40 years of experience in the health care industry, she provides consulting services for health care clients across the continuum of care. Judy provides expert witness services in the field of coding, charging, billing, and payment of health care claims. She provides coding assessment and educational services addressing the accurate coding of professional and facility services according to national and payer-specific guidelines. Clients appreciate her attention to detail and her ability to identify the key issues health care entities currently face in the area of clinical and financial data integration.