Most of the data you use in health care decision making (whether strategic, operational, or financial) comes from coding. CPT and HCPCS (currently) define your services, while ICD-10 define why you provided those services. Getting it right is important now, but it will be CRUCIAL in driving future reimbursement and even care delivery decisions (e.g., team care issues, managing patient panels).
Our certified consultants are your external resource to assess the accuracy of your coding and determine whether documentation supports the services delivered. Our strength is in drilling down to the key issues and efficiently helping you resolve them, both in the short term and for the long term.
Areas of Expertise
Our consultants hold multiple certifications in coding and compliance and are experts in the following coding systems and billing/reimbursement areas:
- RBRVS RVUs
- CMS-1500 claims
- UB-92 claims
- Provider-based, RHC, and FQHC billing
Types of Services
- E/M “bell curve” analyses by physician, department, and organization-wide
- Chart reviews to compare coding to documentation to identify:
- Revenue opportunities
- Compliance exposure
- Areas for documentation improvement
- Coding process review
- Review efficacy of data capture processes
- Physician shadowing
- Coder shadowing/mentoring
- Physician education for improving documentation – classroom and one-on-one
- Coder education
- Coding technique
- Train the trainer
- How to mentor physicians
- Conducting follow-up reviews
- Staffing function/structure remodeling
- Ongoing ad hoc coding and billing research
- Compliance programs
- Full-scale assessments for clients with existing programs
- Assistance in developing a program for clients with no existing program
Jeanne M. ChapdelaineWith over 25 years of health care experience, Jeanne Chapdelaine is a director in Wipfli’s revenue cycle service line. She coordinates service delivery to health care clients for their revenue capture processes, coding and documentation, business office functions, service pricing, reimbursement, regulatory compliance, and third-party payor contracts and provides a wide range of related technical services to the firm’s clients.
HFS Consultants joins Wipfli
HFS Consultants, out of Oakland, CA, has joined Wipfli’s team of professionals. As part of this merger, more than 70 HFS professionals have joined Wipfli's Health Care Practice. The combination with HFS Consultants presents Wipfli with opportunities to expand our physical presence in the western U.S. and to provide an even greater breadth and depth of services and resources to our clients in the ever-changing health care industry.