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Microsoft Dynamics® CRM 2016 & CRM 2016 Spring Release

Matt Gelb
Jul 14, 2016

This webinar was recorded on July 14, 2016. Click the Download button to watch the recording.  

View this on-demand webinar to learn more about what’s included in Microsoft’s new releases (CRM 2016 and CRM 2016 Spring Release) to receive an in-depth look at the exciting new features and enhancements.

In this webinar, we cover:

  • Demonstration of what’s new with the Microsoft Dynamics CRM® 2016 Spring Release (subject to change prior to release):
    • Field service and scheduling
    • Project service
    • Improved portal integration
    • PowerBI enhancements
    • App-to-app deep linking
    • Mobility enhancements
    • Guided navigation capabilities
    • Voice of the Customer capabilities
    • Microsoft Word and Excel template enhancements
    • Social engagement enhancements
  • Insights from Wipfli and other companies using CRM:
    • How to better leverage CRM
    • Visibility into Microsoft’s technology roadmap

Who should view this webinar:

Businesses that want to get more value from Dynamics® CRM or that are considering Dynamics® CRM, including:

  • Executives and leaders who want their company to sell better and to wow their customers
  • CRM business users in sales, marketing, and customer service
  • IT leaders who administer and manage CRM


Matt Gelb
VTSP, MCTS, Principal


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