Insights

Microsoft Dynamics® CRM 2016 & CRM 2016 Spring Release

Microsoft Dynamics® CRM 2016 & CRM 2016 Spring Release

Jul 15, 2016

Download Webinar (PDF 0kB, MP4 133091kB)

This webinar was recorded on July 14, 2016. Click the Download button to watch the recording.  

View this on-demand webinar to learn more about what’s included in Microsoft’s new releases (CRM 2016 and CRM 2016 Spring Release) to receive an in-depth look at the exciting new features and enhancements.

In this webinar, we cover:

  • Demonstration of what’s new with the Microsoft Dynamics CRM® 2016 Spring Release (subject to change prior to release):
    • Field service and scheduling
    • Project service
    • Improved portal integration
    • PowerBI enhancements
    • App-to-app deep linking
    • Mobility enhancements
    • Guided navigation capabilities
    • Voice of the Customer capabilities
    • Microsoft Word and Excel template enhancements
    • Social engagement enhancements
  • Insights from Wipfli and other companies using CRM:
    • How to better leverage CRM
    • Visibility into Microsoft’s technology roadmap

Who should view this webinar:

Businesses that want to get more value from Dynamics® CRM or that are considering Dynamics® CRM, including:

  • Executives and leaders who want their company to sell better and to wow their customers
  • CRM business users in sales, marketing, and customer service
  • IT leaders who administer and manage CRM

Download Webinar (PDF 0kB, MP4 133091kB)

Author(s)

Matt Gelb
Matt Gelb
Partner
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