A step-by-step guide to leading your organization through a crisis
Often, changes are strategically planned by organizations so there’s ample time to design project and change management plans in concert. Other times, organizations are forced into change unexpectedly, without notice or proper preparation — as was the case with COVID-19.
This guide is for those who are experiencing the latter to help you build an effective change management strategy for the most critical aspects of unanticipated change. It’s designed as a step-by-step, agile approach to help you anticipate, recognize and address individual reactions to change.
This guide includes six distinct steps. Each step includes recommendations and best practices, along with resources to help you document and execute timely change management plans.