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Bank on Wipfli - Blog and Podcast

Count on Bank on Wipfli blogs and podcasts to be your go-to source for need-to-know-now information that affects the financial institution industry. Stay ahead of the curve with our discussions with leaders and top performers or coverage of emerging topics.


Making sense of new terminology for loan modifications

September 15, 2023

By Stephanie Suchla

New accounting standards updates are in effect. Learn more about the impact of changes to disclosure requirements and new terminology around loan modifications.

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6 ways you can use call report peer analysis effectively

September 4, 2023

By Robert H. Zondag

Learn how to effectively use call report analysis to analyze your financial institution’s performance, identify opportunities and formulate a winning strategy.

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Podcast: How to leverage data to improve the customer experience

August 16, 2023

Data can help you understand customers and members at your financial institution. Find out how to predict their behavior to meet their needs.

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Are you investing enough in your first line of defense?

August 3, 2023

By Karen A. Mitchell

The first line of defense plays a significant role in ensuring compliance with policies and regulatory requirements. As a key part of risk management, they’re essential in building resilience at your financial institution.

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Podcast: Automate your ACH origination and RDC audit to reduce fraud risk

July 27, 2023

By Robert H. Zondag, Tim Merrell

Manual audits can’t keep up with the rising fraud rates facing financial institutions. New tools can help you automate your risk management.

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Lessons on oversight: Don't put off an MRI or QAR

July 17, 2023

By Claire M. Jarchow

Make sure your internal audit team is on the right track with a quality assurance review. It will keep you in compliance and bring value to your organization.

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How financial institutions can benefit from energy initiatives

July 9, 2023

By Philip L. Yasenak

Energy initiatives continue to grow in popularity. Discover how your financial institution can benefit from its sustainability efforts with energy tax credits.

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The delicate balancing act of the CIO/CTO in financial institutions

June 22, 2023

By Andrew Maychruk

CIOs and CTOs at financial institutions should rethink their beliefs about barriers imposed by regulatory compliance to discover value-adds and innovative opportunities for process improvements.

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Staying secure and flexible with virtual CISO services

June 21, 2023

By Ken Kulawiak

Cybersecurity concerns are growing, but budgets remain stagnant. Find out how virtual CISO services can help financial institutions stay secure for less.

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Podcast: Navigating the benefits and cybersecurity risks of ChatGPT

June 11, 2023

By Jeff Olejnik, Robert H. Zondag

Join in as we explore the benefits of including AI in your financial institution’s digital strategy and how you can prepare for ChatGPT cybersecurity risks.

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Why custom report verification should be part of your IT controls

May 30, 2023

By Joel R. Lego

Learn more about methods for verifying customized reports and how your financial institution can start using these critical, but easily overlooked, IT controls.

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Take a hard look at your overdraft policies

May 24, 2023

By Amanda L. Knudsen

In a recent conversation with coworkers, we were discussing who carries around a checkbook these days, and even more revealing, who carries a check register with them and uses it to balance their checkbook on a regular basis.

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6 keys to an effective CRM implementation strategy

May 17, 2023

By Sara Circosta

Learn about six key factors you should consider for an effective CRM implementation strategy, including strategic alignment, data awareness and vendor selection.

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Shifting depositor behavior warrants rethinking of ALM models

April 24, 2023

By Luke Soper

Financial institutions can reduce risk by rethinking ALM processes in light of market volatility and changing depositor behavior.

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Don’t be afraid to miss out on the Employee Retention Credit

April 18, 2023

By Jessica Schwantes

Understanding eligibility can help your financial institution avoid Employee Retention Credit scams. Learn about the two tests you can use to see if you qualify.

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Podcast: Could vendor management benefit your institution?

March 29, 2023

By Karen A. Mitchell , Robert H. Zondag

Join us for a conversation about the state of vendor management. Learn how outsourcing management can help your organization meet rising customer expectations.

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The value of agile strategic planning for financial institutions

March 26, 2023

By Robert H. Zondag

Agile strategic planning is essential for financial institutions to achieve long-term goals.

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The continued effect of COVID-19 on mortgage servicing rules

March 9, 2023

By Nick Bonnema

Is your financial institution in compliance with mortgage servicing rules? Learn more about updates from the CFPB and why now is the time to review policies.

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Fed confirms lending standards are tightening

February 22, 2023

By Eric E. VanDoren

Fed survey confirms tighter lending standards and weaker demand for commercial, industrial and real estate loans over the fourth quarter of 2022.

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Podcast: Keeping up with compliance

February 20, 2023

By Robert H. Zondag

In this podcast, we cover how your financial institution can keep up with the regulations around overdraft fees and ways to help you stay in compliance.

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Seeking validation of your CECL model is no cliche

February 20, 2023

By Craig Gugliemetti

Validation of your financial institution’s CECL model can ensure it’s performing as expected and meeting your objectives.

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Plan your year to avoid FDICIA compliance fear

January 31, 2023

Ensure your FDICIA compliance today. Preparation can help take the guesswork out of regulatory requirements. Learn more about why you should start planning now.

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Podcast: Getting a grip on the state of the economy

January 23, 2023

By Robert H. Zondag

Economic uncertainties are top of mind for most businesses and individuals. How will we know when we’re in a recession, and how should we prepare? How bad is it likely to be? Are interest rates likely to remain high? When will the housing market turn around?

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Evaluating your risk appetite and loan portfolio

January 17, 2023

By Ivar Peterson

Discover how to be more confident in your loan portfolio. With these easy questions, you can better assess your risk appetite and prepare for uncertainty.

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Podcast: Getting your account holders’ attention digitally

January 12, 2023

By Robert H. Zondag

Listen in as we explore digital banking trends. Find out how your bank can transform your digital interactions and keep up with younger customers.

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A good time to refresh your compliance management system

January 10, 2023

By Stephanie Jennings

Is your financial institution ready for 2023? Do away with old procedures and get ready for new regulations by refreshing your compliance management system.

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Cut the cost of disengagement with a strategic people plan

December 11, 2022

By Michelle Joseph

Are disengaged employees costing your business? A strategic people plan can change that. Discover how to improve employee experience and keep them engaged.

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Podcast: Succession planning’s role in your financial institution

December 7, 2022

By Robert H. Zondag, Barbara Low

In this podcast episode, we discuss how to create a succession strategy, how long it should take and how far it should reach.

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Getting older (definitely) and wiser (maybe)

November 30, 2022

By Sarah G. Lutzke

How can you navigate the current labor shortage many community institutions are feeling? Here are key questions to ask yourself.

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Password protocols: Multifactor authentication won’t be the last tool to keep networks safe

November 30, 2022

By David T. Rich

Multifactor authentication is the latest tool to keep networks secure, but not the last. Learn about other solutions to meet regulatory expectations.

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What’s your plan for meeting FDICIA requirements?

November 3, 2022

By Cayci Branum

Preparing your financial institution to meet FDICIA requirements will make compliance audit much easier. A trusted advisor makes all the difference.

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Embracing ESG: Your organization’s future may depend on it

October 27, 2022

By Karen A. Mitchell

While it’s complicated, uncharted territory for many organizations, the risks of not embracing ESG may be significant. Don’t get left behind.

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Podcast: The roles of blockchain and crypto in your institution’s future

October 25, 2022

By Robert H. Zondag

In this episode, we explore what is a stable coin, and how does it differ from other crypto; would incorporating crypto affect reporting, and other questions.

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How leaders can talk about difficult change

October 23, 2022

By Deron J. Kling

Leaders in financial institutions are increasing called on to communicate difficult changes. Here are tips for tackling these conversations.

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Claiming the ERTC: Proceed with caution

October 18, 2022

By Lindsey L. Sabelko

Financial institutions need to use caution in seeking the ERTC. Defining eligibility is not always straightforward.

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Podcast: Improving the customer experience with e-statements

October 11, 2022

By Robert H. Zondag

In this episode of Bank on Wipfli, we explore how to create a better e-statement experience for your financial institution’s customers.

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4 essential data management strategies for financial institutions

October 10, 2022

By David Fields

The cloud is key for data management at your financial institution.

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Looking beyond the ALM model assumption review checklist

September 18, 2022

By LuAnn E. Bunch

Within days before leaving for a family vacation out west this summer, we found out certain areas were closed due to flooding and were probably going to be closed for the season.

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Implementing a successful vulnerability management program

August 28, 2022

By Jim Rumph

Five key areas financial institutions should focus on as they build an in-house vulnerability management program.

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Podcast: The current state of commercial real estate

August 23, 2022

By Robert H. Zondag

In this episode of Bank on Wipfli, we talk about the current state of real estate, including residential and commercial real estate trends.

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How incorrect assumptions increase risk

August 18, 2022

By Alison J. Herrick

Avoid incorrect assumptions in your accounting by improving communication.

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Reconsider your return on assets strategy

August 2, 2022

By Danielle M. Heidemann

Develop a strategy for a greater return on assets at financial institutions.

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Podcast: It’s still about the employee experience

July 26, 2022

By Robert H. Zondag, Michelle Joseph

In this episode of Bank on Wipfli, we talk about how financial institutions can create a better employee experience aligned with their strategic plan.

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Are you impacted by S corporation Schedule K-2/K-3 filing requirements?

July 18, 2022

By Meghan Gardner

The IRS issued new guidance on S corporations filing Schedules K-2 and K-3. Find out whether you’re impacted.

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Changes are coming: FDIC insurance and trust accounts

July 6, 2022

By Shelley Foster

In January 2022, the FDIC amended the deposit insurance rules to make it easier to calculate insurance for trust accounts.

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Is your organizational structure creating inefficiencies and turnover?

June 26, 2022

By Danielle M. Heidemann

How well does your financial institution’s organizational structure help you meet your goals?

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ACH compliance rules are changing: What originators and third-party senders need to know

June 20, 2022

By Teresa M. Francis

ACH rule changes coming for validating and monitoring micro-entries.

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Podcast: The changing investment experience

June 12, 2022

By Robert H. Zondag

Investment accessibility has never been higher. Listen in to learn how your institution’s leaders can consider their strategy surrounding investment experience.

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Navigating uncertainties of the OFAC sanctions against Russia

May 22, 2022

By Stephanie Jennings

U.S. sanctions have created uncertainties for financial institutions engaging with Russia.

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Strategic planning: Time to rethink how we prepare for the future

May 17, 2022

By Marcie Bomberg-Montoya

Strategic planning: Plan for the future with a revolutionary mindset.

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Podcast: Keys to improving the employee experience

May 10, 2022

By Robert H. Zondag

The employee experience is critical in attracting talented people and keeping the ones you already have. Learn our employee experience best practices.

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How AI and the metaverse are driving the future of IT audits

April 26, 2022

Learn how AI and the metaverse are impacting IT audits.

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Podcast: Examining the talent gap

April 11, 2022

By Robert H. Zondag, Barbara Low

Financial institutions, learn how to attract top talent — and retain it — in our latest podcast.

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As cyber risks increase, more frequent security testing can help safeguard systems

April 2, 2022

By Eric Onderdonk

More frequent vulnerability testing can protect your organization from cyber risks.

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Is your financial institution prepared for rising interest rates?

March 27, 2022

By Luke Soper

Rising interest rates are going to impact financial institutions, but maybe not in ways you’re expecting.

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Podcast: Financing trends in senior living

March 23, 2022

By Robert H. Zondag, Tiffany Karlin, Michael L. Vaccarella

In the years to come, technology-based healthcare is going to make a big difference in where the dollars are coming from in senior living.

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3 questions to ask when reviewing SOC reports

March 16, 2022

Your vendors’ SOC reports enable you to provide customers and prospects with confidence in your processes and controls. What information in a SOC report is most relevant?

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Podcast: State of community banking research report

February 28, 2022

By Robert H. Zondag, Anna Kooi

What are some of the recent trends in community banking, and how are banks leveraging those to gain a competitive edge in the market?

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CECL: The hour is getting late

February 27, 2022

By Nick G. Ansley

Given the chaos of the past two years, a number of financial institutions are not yet ready to adopt CECL. But the deadline is fast approaching and the sooner you get started, the easier it will be.

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Podcast: The evolving trust landscape

February 4, 2022

By Robert H. Zondag, Carrie Connell

Is your financial institution facing price compression? To avoid becoming a “commodity,” institutions must diversify their service offerings and add more value to customers.

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That’s how we’ve always done it

February 1, 2022

By Shelley Foster

My friend was describing her frustration with her new job. She recently became the head of the accounts payable department and did not understand why it was taking so long to process payables. Although the process had controls built in, there were steps she felt were unnecessary and struggled to determine why they were being done. When she asked her staff about it, she was told, “That’s how we’ve always done it.”

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2022 – What Lies Ahead

January 11, 2022

By Barbara Low

New Years’ resolutions – we make them, we loathe them, we try to keep them, most of the time we fail but it’s okay. It’s just a resolution. There’s always next year! Not the same for financial institutions.

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Podcast: Commercial real estate trends in 2022

January 9, 2022

By Robert H. Zondag

What financial institutions need to know about the current state of commercial real estate, from industrial use to office space to multi-family development.

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Don’t you love those wonderful deadlines

January 6, 2022

By Teri Downey

From Christmas cards to the Home Mortgage Disclosure Act Loan Application Register, deadlines can be tough to meet.

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A more efficient and effective loan review

November 28, 2021

By Eric E. VanDoren

The secret to a better, more efficient loan review and perhaps, more importantly, a smoother and more efficient exam is a well-maintained credit file.

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Podcast: How’s your ESG program?

November 16, 2021

By Robert H. Zondag, Karen A. Mitchell

ESG. It’s getting a lot of buzz, but do you know what it stands for? And more important, are you incorporating it into your business?

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The Talent War: Who thought it could get worse?

November 15, 2021

By Julia A. Johnson

It's funny how something only becomes real and important to someone else when it impacts that individual directly.

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Five common compliance testing comments

October 28, 2021

Here are the top five compliance testing comments our compliance consultants get when testing various consumer protection regulations at financial institutions.

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Podcast: Hotspots in third-party risk management

September 30, 2021

By Robert H. Zondag

Does your third-party risk management program lack resources and is causing you to fall behind on risk monitoring? This podcast offers potential solutions.

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Banks shouldn’t let knowledge walk out the door with Boomers

September 19, 2021

By Danielle M. Heidemann

The anticipated mass retirement of Baby Boomers means banks should document processes now before that institutional knowledge is lost.

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Doing things right versus doing the right things

September 15, 2021

By Sarah G. Lutzke

How to help your financial institution’s internal audit department increase value and effectiveness.

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The end is really the beginning

August 31, 2021

By Robin Guthridge

Resources to help financial institutions with regulatory compliance.

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The future of talent management

August 25, 2021

By Tammy T. Jelinek

The rumors are true. There’s a talent shortage — and there are more job opportunities open to your employees. Here are five tips to help engage current talent.

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Podcast: Is cryptocurrency on your radar?

August 20, 2021

By Robert H. Zondag

Size should not be a factor when financial institutions weigh whether to get involved with cryptocurrency, our digital assets lead says in this week’s Bank on Wipfli podcast.

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Financial institutions can’t afford to tune out CECL

August 19, 2021

By Brett D. Schwantes

While my son was home from college this summer, we have had several discussions about politics and the world around us. Our discussions, though, were often cut short because I just didn’t want to talk about it.

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Podcast: Looking beyond CRM to digital evolution

July 26, 2021

By Robert H. Zondag

A CRM system can have a tremendous impact on not only operational efficiency but also the customer experience. It can transform what used to take days of turnaround time for customers to hours or even minutes.

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Being prepared for taxes

July 15, 2021

This has been a year of change and it’s impossible to know what happens next, but you still can be prepared for tax changes.

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Podcast: How interest rate swaps are being used by banks today

July 6, 2021

By Robert H. Zondag

Many banks are seeking tools to improve profitability and enhance lending. One such tool is the use of interest rate swaps. Should your bank be leveraging them?

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How much risk are you taking on?

July 5, 2021

By Karen A. Mitchell

Enterprise risk management will increase without communication, appropriate facts or a setting that fosters the ability to challenge the obvious information.

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No rest for the weary: The importance of mental toughness in banking

June 21, 2021

By Kristen L. Eustis

With a new administration, there are potential upcoming regulatory changes in banking that are going to require some mental toughness to navigate.

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Getting back into the office

May 25, 2021

It’s been over a year since COVID-19 sent so many people home. Branches were closed, hours were reduced, staff had to figure out how to work remotely and IT had to figure out how to get them working remotely. We adapted.

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Reflecting on 40 years of industry change — and what lies ahead

May 24, 2021

I’m sure most people have had experiences with kids, whether their own or someone else’s, where they have seen how fun and resilient kids can be. They remind you of the Energizer Bunny — loud and obnoxious one minute, then quiet and thoughtful shortly thereafter as they figure something out. 

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When old ways evolve, so do we

May 20, 2021

In March 2021, the Consumer Financial Protection Bureau (CFPB) issued an important interpretive rule.

This rule clarifies the prohibition against discrimination on the basis of “sex” with respect to any aspect of a credit transaction. It encompasses sexual orientation and gender identity discrimination, including discrimination based on actual or perceived nonconformity with sex-based or gender-based stereotypes and discrimination based on an applicant's associations.   

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Podcast: In a world of technology, banking is all about people

May 20, 2021

By Robert H. Zondag

What do community banks really need most for their digital transformation? According to Mike Tenpas, President & CEO of UFS, the answer is confidence. In the end, digital transformation all comes down to the people, from your employees to the customers you serve.

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Changes in banking and the newfound “fun” they are bringing

May 10, 2021

These days, banking might feel slightly less “fun” to some. 

As I recall, it was fun before the Great Recession began, but then came the years when we had tough examinations, loan and compliance issues, MOUs, MRAs, consent orders and closures. I think everyone was stressed. As we know, those stresses caused a lot of sales and mergers, early retirements and who knows what other ailments!

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Keep talking

April 21, 2021

You may not know it by looking at me, but I’m a huge Pink Floyd fan. When I thought about writing this blog, one lyric kept popping into my head: “All we need to do is make sure we keep talking.” This line was spoken by Stephen Hawking on the 1994 recording of “Keep Talking.” Brilliant.

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Podcast: The strategy behind starting a de novo bank

April 21, 2021

By Robert H. Zondag

While there were only a handful of de novo banks annually from 2009-2018, the number of new bank applications and charters has begun to rise again. If you’re curious about what it takes to start a de novo bank, you may be wondering what steps and obstacles you could encounter during the process.

In this episode of Bank on Wipfli, Mike Vesel and Robert Zondag talk to two founders of de novo banks: Charles DeWitt, Founding Chairman and CEO of Tandem Bank, and Bill Hopper, Founding Chairman and CEO of Classic City Bank. We discuss the strategy behind how they set up their banks, what challenges they encountered and more.

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Avoiding “bad” surprises in your financial institution

March 24, 2021

I have been a hunter for almost all of my life. This past fall, I spent 12 days in Alaska on a moose hunt, and most of the entire week of Thanksgiving participating in Wisconsin’s annual deer hunt (as well as a few days bowhunting before that).

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The final countdown: Third same-day ACH processing window is open

March 19, 2021

By Chris Hewitt

In a year filled with changes that have no doubt impacted daily operations, we continue to need to be agile and plan ahead because it seems the only constant in our lives is change.

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Podcast: Fraud in the age of COVID-19

March 15, 2021

By Marc W. Courey

You’ve probably heard about the drastic rise in cyberattacks in 2020. Spurred partly by organizations’ need to transition employees to remote work during the COVID-19 pandemic, cyberattacks have gotten more frequent and sophisticated. In fact, phishing attacks increased by almost 700% in 2020. Beyond attacks utilizing technology, we are also seeing increases in all types of fraud.

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New consumer protections on the horizon

February 25, 2021

By Nick Bonnema

In January 2020, the Consumer Financial Protection Bureau (CFPB) chartered the Taskforce on Federal Consumer Financial Law to examine the existing legal and regulatory environment facing consumers and financial service providers and to make appropriate recommendations.

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Are you prepared for change?

February 24, 2021

By Kristen L. Eustis

The regulatory oversight of the banking industry has been relatively quiet for the past couple of years. There have been a few things here and there but nothing new that has consumed our attention. That will probably change. In fact, it might have already started.

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Reflecting on a wild year for financial institutions

February 22, 2021

By Nick G. Ansley

As an auditor, the final months of the year are generally filled with a lot of planning work as we prepare for the upcoming audit season. Part of that planning time involves looking back to the prior-year audit files to refresh our understanding and develop an appropriate audit plan for the coming year.

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Podcast: Getting started with digital transformation

February 16, 2021

The financial institutions industry is struggling with digital transformation. Those who have failed in their attempts to engage a digital transformation strategy have largely done so due to integration challenges. But digital transformation will be critical to future success and better serving clients’ needs.

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Is your financial institution ready for AI?

February 1, 2021

By Mike Morris

For banks and credit unions, the idea of model validation is nothing new. As manual processes like loan decisioning have become more and more automated, it has also become necessary to test and monitor these automations to ensure accuracy. 

While regulators have traditionally moved (eventually) to formalize these model validation requirements, today’s technology landscape has introduced some new factors in the form of much more sophisticated machine learning (ML) and artificial intelligence (AI) capabilities. ML and AI are no longer in the future, and today’s banks and credit unions are already exploring these systems’ capabilities. 

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Podcast: CECL’s impact on financial institutions

January 25, 2021

By John Erwin

Private banks and smaller SEC companies will have to adopt CECL in the coming years, so it can be helpful to look at how CECL has impacted financial institutions so far.

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Challenge your assumptions. The world is very different — or is it?

January 18, 2021

By Karen A. Mitchell

Remember the limbo dance contest? The aim was to pass forward under a low bar without falling or dislodging the bar. The bar was progressively lowered and therefore harder to get under at every pass. At some point a brave — and undoubtedly very flexible — soul would eventually snake their way underneath the bar that was just inches off the ground and win the contest. 

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Our commitment to our clients, partners never wavers

December 15, 2020

By Anna Kooi

As the Financial Services Industry Leader, every day I learn of new information as to how COVID-19 is affecting our clients, our associates, our communities and our partners. But through these experiences, I am proud of our team as they have discovered new strengths and continued to demonstrate the Wipfli core values – integrity, caring, excellence, teamwork and perseverance.

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Salary compression in financial institutions

December 8, 2020

By Julia A. Johnson

Salary compression: the compensation horizon summed up in two words. 

In the past 12 months, I have had more conversations about salary compression (also known as wage compression) with financial institutions than in the previous five years, and I anticipate more conversations will unfold as we move into 2021. It is “compensation season” after all, and this time of updating compensation programs in anticipation of budgeting will bring into focus those challenging compression issues.

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Podcast: Creating efficiencies in the new world of banking

December 4, 2020

By Danielle M. Heidemann

Have the recent changes in the banking industry impacted the efficiency of what financial institutions do?

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Traditions and tax planning

December 2, 2020

Like many of us, my family is making plans for the upcoming holidays. Those plans include adjusting some of our traditions, like shrinking the gathering size. Other traditions will carry on as usual, like enjoying plenty of food and fun.

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Don’t procrastinate on prepping for FDICIA requirements

November 24, 2020

By Carrie Connell

I can remember way back when I was in college. I had a big project that required lots of research, a lengthy paper and of course the much-dreaded presentation to the class.

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Why preventing a data breach starts with following data breach news

November 19, 2020

As a security consultant at Wipfli, I spend a lot of time conducting penetration tests, vulnerability assessments and social engineering tests where I actively attempt to gain unauthorized access to information or systems. It sometimes blows my mind that I have a job where I have to think like a criminal, in order to actually help my clients.

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Why does it take so long?

November 10, 2020

I am sitting here today in the throes of the election coverage, wondering why it is taking so long to decide these races and see who is going to be controlling the legislative branches of our government. I am sure many of you are doing the same. One would think with technology advances, and many years of going through this process, that efficiencies would have helped get us all to an answer earlier.

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How transformational strategic planning can help financial institutions during COVID

November 4, 2020

By Robert H. Zondag

No one will argue these are uncertain times, but that doesn’t mean financial institutions should push aside strategic planning. Many top-performing financial institutions recognize that maintaining a strategic planning cadence is key to identifying the North Star and the roadmap for team members, even when everything in our daily lives and the economy seem out of control.

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How you can help with BSA/AML and COVID-19-related fraud

November 2, 2020

By Adam B. Baker

Most of us probably have no desire to review the first three quarters of 2020, but I thought it would be useful to summarize how things are going in the Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) space relating to COVID-19 and the challenges it has presented and continues to present.

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Financial institutions, do you have a buy sell plan?

October 28, 2020

By Kevin Janke

In Zager and Evans’ 1968 number-one hit “In the Year 2525,” the duo sings about what mankind will look like in the future during years 2525, 3535 and so on. While I don’t feel like I can comment on that far ahead, I do believe that the COVID-19 pandemic will end and that our industry will go back to consolidating at a pace like that after the Great Recession. 

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Podcast: Is the “new normal” changing compensation needs and expectations?

October 27, 2020

By Julia A. Johnson

Financial institutions want to keep their thumb on the pulse of what’s happening with compensation. That’s why we invited Julia Johnson, Director, Organizational Performance at Wipfli, to speak about how the Paycheck Protection Program (PPP), lending volumes and other factors have impacted employee compensation. She and Mike Vesel, Partner at Wipfli, also discuss the results of Wipfli’s annual Community Bank Executive and Board Compensation Survey.

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Do you really know how your partners can help?

October 19, 2020

Many years ago, as I was working to become a partner at Wipfli, one of my mentors asked me a question: “Do you know what a partnership is?”

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Are your employees following best security practices?

October 13, 2020

As of the time I'm writing this, it has been over six months since Wipfli originally directed us to work from home. While I was technically allowed to return to my office in June (at reduced capacity and subject to local restrictions), most employees at Wipfli still choose to work from home. 

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Seasons change

October 7, 2020

Now that we’re officially in the fall season, I was out this weekend with some friends looking at the color changes in the leaves. What a beautiful time of year! Although it was a bit cloudy, which did not allow for the normal highlighting of the colors we typically get this time of year, it was still beautiful. And it probably will get even better for a few more days, before we lose the leaves completely in this annual ritual.

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Let’s get back to the basics

September 28, 2020

By Durward J. Ferland, Jr.

The on-going COVID-19 pandemic has had many negative impacts. However, one of the positive things that has come out of this is a reminder for us to get back to the basics. People have been reminded about the importance of family time, taking long walks, having conversations, checking on each other, washing our hands and being nice.

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It’s been quite a year, but here’s one key ALLL takeaway

September 25, 2020

As I write this blog, we have record wildfires scorching the west, hurricanes pounding the Gulf and Atlantic coasts, a health pandemic ravaging the world and, oh yeah, it’s an election year, so we are getting pummeled by political ads.

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Trust but verify

September 18, 2020

By Claire M. Jarchow

The dreaded cough …

It’s not a good time to be someone who suffers from allergies, as is the case with my son. He was sent home from daycare a few weeks ago due to his cough and complaint of a sore throat. I was certain it was allergies, though I understand that given the times we are living in, we can’t just take that at face value.

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Deciphering the dark web: Its potential impact on your institution and beyond

September 14, 2020

By Mark Scholl

Our latest episode dives into a topic that has harbored both mystery and a strong stigma: the Dark Web.

Our special guest this time is Mark Scholl, a Wipfli Principal who specializes in IT and has several certifications — including “Certified Ethical Hacker.”

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2020: How is your change management performing during these times?

September 7, 2020

By Erica Dornfeld

Managing change in 2020 has been difficult, stressful and exhausting. On a personal level, routines no longer exist. I can count on one hand how many times I have sat down at a restaurant to eat since March.

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The Employee Experience: Health and wellness

September 2, 2020

By Julia A. Johnson

Health and wellness are of paramount concern to our employees. Many are hesitant to return to in-office work; many continue to feel social isolation; for those with family care responsibilities, many are uncertain as to what that will look like in the coming weeks and months; and many are struggling with achieving appropriate balance when working from home.

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Podcast: ERM – What you should know

September 1, 2020

By Karen A. Mitchell

How often do you think about enterprise risk management (ERM)?

Our latest episode of Bank on Wipfli dives into management’s and the board of directors’ roles when it comes to ERM — as well as the impact ERM may have on your organization.

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‘I’ll take potpourri for $200, Alex’

August 26, 2020

By Kristen L. Eustis

I love watching Jeopardy — even though it is a constant reminder that my wealth of knowledge is painfully small. 

If I am lucky, I may get 5 questions out of 61 right. However, when the potpourri category comes up, I can run the board. I may not be able to name the presidents or have any clue a war even happened — let alone when it happened or why — but boy do I know useless, random trivia no one else cares about.

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January after the holidays…

August 20, 2020

By Pat Tuley

Through the pandemic, the government has utilized stimulus strategies that have never been used before. Through the first four stimulus packages, estimates are that the government has put over $2 trillion of cash into the economy through a variety of avenues. This is obviously needed to bridge the economy through the pandemic to recovery.

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Podcast: Mergers and acquisitions – What do boards and management need to know today

August 18, 2020

By Kevin Janke

Our latest episode is the fourth in our series diving into the roles management and boards of directors relation to current topics. Mike Vesel discusses mergers and acquisitions with M&A professional Kevin Janke.

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Preventive maintenance: The key to saving money

August 11, 2020

This summer in central Wisconsin has been one of the more consistently hot summers I can remember in a long time. My family has spent more time at the lake (maybe I should say “in” the lake) than in some time. Staying cool has been a challenge.

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Podcast: Documentation alongside the board and management - Strategy

July 27, 2020

Our latest episode is the third in our series diving into management’s and the board of directors’ roles in documenting appropriately. Mike Vesel discusses this idea as it relates to strategic planning and advisory alongside Wipfli’s own strategic specialist, Marcie Bomberg.

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It’s not what you know but who you know

July 23, 2020

By Teresa M. Francis

We have all heard the saying, “It’s not what you know but who you know.” Sometimes the who you know can get you the what you need to know. Connecting to the correct person can often give you the answers you need and efficiently resolve issues.

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Happy Tin-niversary UDAAP!

July 13, 2020

By Kristen L. Eustis

The year 2020 will be looked back at by many as a year of strife, and many of us are looking forward to 2020 coming to an end — especially the chance for a fresh start. While life may not get back to the “normal” we were accustomed to, most people are just looking to get back to some form of normalcy. 

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Podcast: Documentation alongside the board and management – regulatory compliance

July 11, 2020

Our latest episode is the second in our series diving into management’s and the board of director’s roles in documenting appropriately. In our second episode in this series, Mike Vesel discusses how those roles and documentation mean for regulatory compliance with two of Wipfli’s regulatory compliance specialists: Kathy Enbom and Robin Guthridge.

Sharing their knowledge and experience, Mike, Kathy and Robin dive into information the board expects/requires as it relates to regulatory compliance, including the Bank Secrecy Act (BSA), management’s role in providing information to the board, and more.

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Reading the fine print: Ensuring your financial institution remains compliant

July 8, 2020

Do you subscribe to various regulatory agency publications for the financial services industry?

You probably feel inundated with data, statistics, analysis, news, policies, laws, reports and — my personal favorite — supervisory insights! Reading through the fine print of constantly evolving regulatory information in the financial services industry is a tedious, time-consuming, devilish task. Add a pandemic to the usual influx of information, and usual becomes extraordinary!

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Change has been the one constant during COVID-19 pandemic

July 2, 2020

By Craig Gugliemetti

Reflecting on the past several months, a thought keeps popping into my head: “Change.”

While change has always been a factor in our daily work and personal lives, it has become exponentially more impactful these past several months with onset of the coronavirus pandemic.

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Will your bank’s qualitative factors stand against loan losses?

June 25, 2020

By Michael D. Carlson

As stay-at-home orders are gradually lifted and the economy slowly reopens, many bankers are asking themselves, “How much do I need in my allowance?” Fortunately, banks have not experienced widespread loans losses during this pandemic, now going on over three months. Yet there is a feeling of uneasiness; we know the losses are there — it is just a matter of time until they rear their ugly head.

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Podcast: Documentation alongside the Board and management – IT

June 23, 2020

Our latest episode is the first in our series diving into management and the board of directors’ roles in documenting appropriately. Wipfli partner Mike Vesel, alongside IT senior managers Matt Janoski and Jim Rumph, discusses how this idea relates to IT.

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Updating your tax planning strategy for the new “normal”

June 17, 2020

By Brianna N. Komppa

I am supposed to be married on August 1, 2020, though it remains to be seen whether that will be possible, given the coronavirus pandemic. Like many other “corona brides,” I have spent the last few months trying to determine whether to postpone my wedding, continue with a much smaller wedding or just elope, while also closely monitoring guidance from the CDC and state and local governments.

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The polite walk around

June 12, 2020

By Karen A. Mitchell

I’m sure you have noticed this strange phenomenon of our times. I will call it “the polite walk around.”

For those of us who live in more densely populated areas, the daily walk or run around the neighborhood entails crossing paths with a number of individuals doing exactly the same thing. Six months ago, I would have been offended if I passed someone on the street and they intentionally stepped away from me or walked to the other side of the block or the street. I would have interpreted that as extremely rude or at the very least some form of social dysfunction. Now I consider it the height of respect and politeness.

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Financial institutions considerations when selecting cloud providers

June 3, 2020

The other day I got an alert on my phone notifying me that I was running low on storage. After deleting some unnecessary apps and pictures, I decided it was best to back up my data so this didn’t happen again.

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Podcast: The future really is about liquidity

June 2, 2020

In our latest episode, Mike Vesel discusses liquidity risks and why liquidity will likely become more important as we progress through the current economic cycle. Mike and ERM specialist Karen Mitchell explore where financial institutions are currently at with liquidity, as well as what they should start to focus on.

Sharing their knowledge and experience, Mike and Karen go through the thought process required when considering liquidity with the possibility of a recession on the rise.

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Credit unions, keep doing what you do

May 27, 2020

I work from the Wipfli offices most days. As I write this, it’s been 43 workdays since I left the house for work purposes. Like many others, I have no real reason to leave the house – nowhere really to go. But I try to keep my finger on the pulse of credit unions. I look at a lot of websites. I see what credit unions are doing on LinkedIn. I watch credit union Facebook pages.

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Welcome distractions during a pandemic

May 20, 2020

As I was working on my calendar, I realized it has been almost seven weeks since I’ve left my home office to physically work at a client location. For me, that’s a long time to be in the office. Couple that with the limiting of personal trips out of the house, and it’s enough to cause major stress. I know you know what I’m talking about.

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Podcast: IT considerations during the COVID-19 crisis and beyond

May 19, 2020

In our latest episode, Mike Vesel discusses the various information technology issues that have arisen due to the COVID-19 pandemic. Mike and two partners from the Wipfli Information Technology group, Durward Ferland and Mark Scholl, explore how their clients are handling these tech-related issues, new security and risk struggles and what the new normal may be looking like as states reopen their economies.

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Policies and procedures – Do we really have to put this in writing?

May 18, 2020

Have you ever played the game telephone? 

One person tells another person a story until we get to laugh at what concocted story the last person in the chain puts together to tell the group.  Besides being funny, there is a good life lesson in this game – everyone hears and then translates words differently. 

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The Employee Experience: Moving forward

May 14, 2020

By Julia A. Johnson

For the past several weeks, we have been moving at a fast and furious pace to wrap our arms around COVID-19. Everyone was scrambling to understand the new legislative alphabet soup and its impact (e.g., FFCRA, CARES, SBA, PPP, PPE, PUC), to pivot to a predominantly remote workforces, to execute pandemic plans, to modify physical work environments of essential businesses and to manage the many and varied concerns of employees.

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Overcoming adversity through low-probability/high-impact scenarios

May 13, 2020

By LuAnn E. Bunch

My husband and I enjoy watching our kids’ competitive team-sport games. During football season in the fall of 2018, our son kept dislocating his shoulder and we were advised that he should get surgery. So he did in October 2018, with an estimated five-month recovery period. Then during lacrosse season in the spring of 2019, our son tore his ACL playing lacrosse … surgery again! Post-surgery, he required time for healing, lots of physical therapy and rigorous exercise programs to strengthen the areas to be able to play competitive sports again in 9 to 12 months. Just as we were thinking luck had not been on our side lately, our daughter tore her ACL playing soccer in the fall of 2019. One could say that three sports-related surgeries for a family in a year’s time was a low-probability/high-impact scenario.

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Podcast: Compensation considerations during the COVID-19 crisis and beyond

May 7, 2020

In our second episode, Mike Vesel, Wipfli's Financial Institutions Practice Leader, discusses how financial institutions are facing the COVID-19 pandemic and tackling some major employee-related developments. Mike and Julia Johnson, Director of Organizational Performance, dive into how employers are compensating their employees during these uncertain times, how their organizations are staying on top of overall employee performance, and the impact COVID-19 has made thus far.

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Will the movie get a 5-star rating?

May 6, 2020

Why do I feel like I have seen this movie (or should I say horror film) before? As an experienced human resources professional, I have come to expect that anytime there is a disruption in the economy (and the layoff of millions of people is a cataclysmic disruption), significant change will follow.

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Podcast: Troubled Debt Restructurings TDRs

April 29, 2020

In this episode, Mike Vesel dives into loan modifications and how they may surface during the economic cycle by discussing troubled debt restructurings (TDR’s) and their history with Lee Christensen and Brett Schwantes.

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Passing the time online

April 28, 2020

Many people are bored at home these days. As they shelter at home and social distancing orders are being expanded, folks are more and more turning to the electronic world for news and information and to relieve the boredom of being cooped up. I am used to working in my home office. I spend many working days here as I service our clients. But being at home today, every day, and with no clear end in sight, many of my online contacts on social media are getting bored. I can tell. And they’re letting their guards down.

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The Employee Experience – Through the eyes of a Baby Boomer

April 27, 2020

Yes, I am smack in the middle of the Baby Boom generation (1946 to 1964) having been born in 1954.  At age 66 and having spanned a work history that started when I was 16, I’ve been in the world of work for 50 years.  Talk about “been there done that” – “earned the t-shirt”!  Each generation has social and political events that impacts its generational personality. 

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Can you see the forest for the trees?

April 27, 2020

By Danielle M. Heidemann

I drive a lot. I am terrible with directions, and I tend to get lost frequently when I rely on my internal ability to navigate. I rely on my GPS to get me almost everywhere using the most efficient route possible. I get in my car, type in the address of my destination and blindly follow the turn-by-turn directions my GPS gives me. Occasionally, it will send me on crazy routes that make no sense at all and end up taking me much longer than other routes.

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‘That doesn’t look so bad’ will be my epitaph

April 20, 2020

By Kristen L. Eustis

It feels like the older I get the quicker time seems to go and the further behind I get. I try to stay organized, both digitally and old school, but I swear some days seem to have less than 24 hours.

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Using budget forecasting to recast plan after COVID-19

April 17, 2020

Given the recent onset of the COVID-19 virus, financial institutions are struggling with myriad items that will impact their already approved budgets for 2020. 

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What’s my stock worth today?

April 16, 2020

By Kevin Janke

Given the current times, the situation reminds me a bit of the Great Recession. I am not suggesting — and certainly not hoping — that the COVID-19 situation is similar, but what is similar is that we have external factors which are likely affecting the value of your stock.

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The Employee Experience: Through the eyes of a millennial

April 15, 2020

Millennials have long been labeled as self-centered and accused of ruining some big traditions: Marriage, brick and mortar stores, face-to-face interaction (seems a bit ironic now), and the list goes on.

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Financial institutions need a strategy during COVID-19 funding crisis

April 15, 2020

By Karen A. Mitchell

Extraordinary times require extraordinary measures.

I don’t know about you, but that phrase is growing more fatiguing by the day. I think it’s safe to say we all are acutely aware of the extraordinary measures that lie in front of us.

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Loan modifications in the current economic downturn

April 14, 2020

By Eric E. VanDoren

Recent events have created much uncertainty in the world. Uncertainty leads to anxiety in the financial markets and, invariably, stress in financial institutions. One particular area of stress that financial institutions across the U.S. are feeling right now is borrower inability to make loan payments.

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The Employee Experience: A new language in times of uncertainty

April 3, 2020

By Julia A. Johnson

When I first began working on this blog, we weren’t all immersed in learning a new language: coronavirus, social distancing, sheltering in place and all the other new words and phrases we are learning and interpreting hour by hour and day by day as it is all moving and changing so quickly. None of this was on my radar, and today it reflects what is top of mind for me and what our clients are sharing.

The employee experience is probably more important today than it was yesterday, and it will be more important tomorrow than it is today. The employee experience today demonstrates our values, our culture, our ability to come together as an organization and as communities to overcome and to carry on — both today when we are in the thick of it and in the near future when we consider what awaits us on the backside.

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The employee experience: Emphasis in each generation

April 2, 2020

By Julia A. Johnson

Customer experience. Fan experience. Employee experience. Everywhere you turn there is an emphasis on the “experience.” Working in human resources, I often engage in conversations with like-minded professionals to explore and discuss how can we structure the growth, development, opportunities and work environment for our employees in an effort to attract, motivate and retain. In short, in this tumultuous employment landscape, it is no small challenge and a significant feat to achieve retention of our associates. Even the words “associate,” “team member” and “colleague” change the perspective of the employer-employee experience.

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Lipstick lockout: The danger of hidden financial costs

April 1, 2020

A few weeks ago, my granddaughter, an active four-year-old, spent a few days at my house. On the last day of her visit, my feet needed a rest from going on bear hunts and being a superhero detective. As a way to spend some time on the couch, I found an app on my iPad where we could put makeup, outfits and accessories on princesses and mermaids with the swipe of a finger — and all for FREE. Twenty-plus games in one app! I downloaded the application, and to begin the fun, we chose a group of three princesses to make beautiful.

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A Shelter in the Storm – Will your contingency funding plan be that shelter?

March 31, 2020

By Karen A. Mitchell

I read an article a couple of days ago about a bank on the Gulf Coast that literally handed out cash (which it had dug out of vaults and teller drawers covered with mud) to victims of Hurricane Katrina when people could not access their local financial institutions or ATM machines to buy food or other necessities. Cash was handed out to customers and noncustomers alike with the request to return it when they could. The result of that act of kindness was a phenomenal growth in deposits the following year, but more importantly, the experience left an indelible mark in the minds of the communities the bank served.

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What a Crazy Year This Week Has Been

March 31, 2020

By Marcie Bomberg-Montoya

Stopping to reflect on how much life has fundamentally changed in the last week. Who could have predicted businesses shutting down, schools closing, restaurants and bars shuttering, toilet paper becoming more valuable than gold, etc., etc. Will we ever go back to normal? What will be the new normal?

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The world has changed – So has our thought leadership!

March 26, 2020

By Anna Kooi

Over the course of the last two weeks, we have seen significant changes to just about everything that impacts our daily lives. Schools are closed; businesses are; the market had its biggest drop in 80 years, followed by the biggest point gain in history. COVID-19 continues to be the topic we cannot get away from, and Congress is trying to address the economic impacts starting to happen and the recession that some say is coming and others say is here.

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A Matter of Value

March 23, 2020

By Daniel Zigler

When I was a college student studying finance, a professor explained that the theoretical value of any asset is the present value of the expected future cash flows from it. This is true for stocks, bonds, precious metals and real estate. The difficult part is to accurately estimate future cash flows (which include the price you sell it for). Since financial institutions often lend on real estate, the estimated value of it, including cash flows, is quite relevant.

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When your financial institution has “always done it that way”

March 18, 2020

A few weeks ago, as I was trying to get out the door with my two boys and make sure I didn’t forget anything, I gave my boys instructions for last-minute tasks each of them had to do before getting in the car. I told my little one to make sure the lights were off and told my oldest to make sure the radio was on for our dog, Belle. 

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Tips for a Financial Institution Leader - Lead with Legacy

March 6, 2020

By Tammy T. Jelinek

Bank, credit union and leaders of all financial institutions, it’s time to stop all the problem-solving and let your team shine. 

It’s time to look in the mirror and decide whether we are helping or hindering with our leadership style. 

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Don’t regret your decisions – prepare for the compliance impact

March 2, 2020

By Shelley Foster

Have you ever made a decision you later regretted? 

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Have you thought about your estate plan and related contingencies lately?

February 24, 2020

Within the last two weeks, my brothers and I have put my parents (who are 91 and 94) into two different assisted living facilities. Between dealing with doctors, social workers, people from the various facilities and family, we have had challenges that we are just simply not familiar with and frankly unprepared for. Luckily, everyone has been very helpful, and we are accomplishing our goal — keeping my parents comfortable and safe.

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Winter is here and so is tax filing season

February 21, 2020

By Philip L. Yasenak

Winter is finally here, which is hard to believe given the lack of snow this year where I live. I am not one of those people who hates winter or summer — I try to find activities to do regardless of the season. Growing up in Montana, I have always loved skiing as a winter activity. So of course I want my son to love skiing as much as I do, and that takes practice. As I work toward the goal of helping my son enjoy skiing as much as I do (so we can spend our days up on the hill without his instructor), many things come into play. Hopefully my goals and his goals will line up, which is looking very promising.

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We all need help navigating our taxes

February 10, 2020

My husband and I welcomed our third child into our family this past year and have been acclimating to our new chaotic lifestyle as a family of five. With a six-year-old, four-year-old and eight-month-old, we are constantly on our toes, and every day brings new adventures. 

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A Fresh Start to Be Kind and Fair

February 3, 2020

By Stephanie Jennings

A new decade presents us with the opportunity for a fresh start. A fresh start will be different for each one of us — maybe a new career path, a new hobby or even just new carpet or paint in your home. Anything that may give you a fresh perspective in life. 

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The Past Decade of Technology

January 27, 2020

By Mark Scholl

My introduction to computer technology began in 1981 on an Apple II series, with the Radio Shack TRS-80 soon to follow. It’s been exciting to see the digital transformation over my years of working as a programmer, network engineer and IT auditor. As I write this, 2020 closes out another decade. Some changes have been welcome and some not so welcome.  

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I Didn't Know What I Didn't Know

January 20, 2020

This year is my family’s biannual family vacation to Disney World! While the family gets excited about the vacation — my wife builds a countdown chart, and the kids start to watch videos of all the rides they get to go on — I get to start planning. 

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Consulting and Making Tough Choices

January 16, 2020

By Tracy Bush

We all have tough choices to make as we go through life. My son is graduating in May and recently selected which college to attend for the next four years (okay, I’m a realist — maybe five years). He spent his time preparing for the application process by studying hard, being an active member of student council and National Honor Society, volunteering in the community, participating in the sailing club and working at a restaurant. This led him to the point where he was able to meet the qualifications at just about any university across the country.  

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Stay up to date on rules and regulations

January 5, 2020

By Nick Bonnema

Much like with a board game, truly understanding the multitude of regulatory requirements requires the ability to see the big picture, manage risk, identify the known and anticipate the unknown. Whether it is a risk assessment, a compliance engagement, specialized training or assistance with day-to-day compliance questions through ComplianceHelp, Wipfli is here to help with your compliance challenges today and can work with you to achieve your future strategic goals.

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How financial institutions can better align performance management and compensation systems

December 24, 2019

As talent management consultants, we see more frustration among our clients over performance management and compensation issues than any other human resource issue. But aligning these two things is critical to helping employees understand your organization’s expectations around performance and how performance impacts compensation.

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Calculating Basis

December 16, 2019

I was born in Florida, but I’ve lived in Minnesota most of my life (or at least as long as I’ve been old enough to drive). Through high school and college and since I started my career, I’ve driven small-sized sedans with front wheel drive. Although I like to think that I’ve mastered winter driving in Minnesota, I’ve always dreamed of having an all-wheel-drive vehicle. Finally, my dream was fulfilled this year!

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FDICIA – How to Prepare for the $1 Billion Asset Threshold

December 13, 2019

By Sonny MacArthur

You’ve likely heard of the Federal Deposit Insurance Corporation Improvement Act, or FDICIA, a time or two, since most bankers are aware of the significance of crossing the $1 billion asset threshold. While most banks are aware of FDICIA, many don’t fully understand the whole process that goes into being compliant. 

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Managing the Risk of FinTech Adoption

December 9, 2019

By Mike Morris

Financial institutions tend to be in a good position for assessing and managing the standards of their overall risk. Whether overseeing compliance associated with industry regulations like Anti-Money Laundering and the Bank Secrecy Act or monitoring their own internal controls, most institutions understand the need to be diligent and make informed decisions. However, when it comes to early adoption of new, innovative financial technologies, those same conservative views that serve them well elsewhere can cause hesitation and, ultimately, stagnation. 

 

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How Can I Get People to Sign up for That?

December 5, 2019

By Amanda L. Knudsen

Now that the school year is in full swing and the holiday season is here, I am receiving more emails for SignUpGenius.com for various events. If you haven’t heard of SignUpGenius, it’s a website that is used to organize events that need volunteers. 

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Celebrate Simplicity

November 22, 2019

By Nick G. Ansley

When did life become so complicated? I found myself pondering this question last weekend as I drove each of our four children to different activities in different locations. When the kids were little, I naively assumed that life would become simpler as they became more independent. If anything, the opposite has proven true. 

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Trust the Professionals

November 18, 2019

My wife’s job has the flexible benefit of working remotely from home. Of course, one of the benefits of working from home is that you don’t have the hassle of dealing with a daily commute into the office, fighting traffic and bad weather. A natural side effect of not having a commute is that her vehicle doesn’t get driven nearly as often as mine. 

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History Gives Us a Chance to Do Better

November 6, 2019

"Those that fail to learn from history, are doomed to repeat it.” Winston Churchill 

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Multistate Tax Filings?

November 4, 2019

We recently moved our daughter to Columbia, Missouri, to start school at the University of Missouri. A few years ago, we moved our son to Iowa City, Iowa, to start school at the University of Iowa. In both cases, the kids saw benefits to becoming official residents of their respective states, so they followed their state’s respective requirements — getting a driver’s license, registering to vote, etc. 

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An Ounce of Prevention . . .

October 28, 2019

By Karen A. Mitchell

It seems like every time I bring my car in for an oil change, what should be a $65.00 expenditure ends up being $1,000. Somehow the tread on my tires is not quite right or the front brakes are showing signs of wear (last time it was the rear brakes). Inevitably I’m left with the decision to fix the small problem now or wait until I’m stranded on the side of the road, speed-dialing AAA. Miraculously, this last oil change cost me only the $65.00. The other inspection points were “in the green zone” not the cautionary “yellow zone” or the dreaded “red zone.” I was very pleased and naturally bragged to friends and family about this last oil change. 

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2019: A Year of Enhanced Uncertainty in Agriculture

October 23, 2019

Investors and business managers, including agricultural producers and agribusiness, are averse to increased levels of uncertainty and the elevated risk that may accompany it. Uncertainty is part of the business environment; however, managers seek opportunities to manage and mitigate risk presented in the industry.  

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Workforce Disruption In Financial Institutions Industry Means HR Must Become More Strategic

October 16, 2019

By Julia A. Johnson

Digital disruption is changing the financial institutions industry.  

We don’t know what the financial institutions of tomorrow will look like. We do know people will be a driving force in whether our organizations keep up with change (or better yet, get out ahead). 

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Exciting News for Wipfli's Financial Services Practice

October 7, 2019

As we all know, the financial services industry has been consolidating for many years. In the more than 38 years I have been working with financial institutions, there has never been a year when there were more institutions one year than there were in the previous year. 

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Financial institutions can optimize talent with Predictive Index

October 1, 2019

With the labor market tightening, there are more jobs being created than there are people to fill them. And for management and leadership roles — where we’re seeing many long-time leaders retiring — the skill gap only compounds this reality.

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Another day, another breach

September 24, 2019

Our news cycle is exhausting. Our globally connected lives mean we get news from all over the world in almost real time. We get political spin from both directions constantly on our TVs, in our ears, and on our news feeds. We get news about disasters, natural and manmade, as they happen. We hear about tragedies as they unfold, as they are posted live to Facebook and Twitter. And many of us — most of us, I think — just check out. We tune it out, turn it all off. It’s just too much to take in.

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The Delay (Not the Demise) of CECL

September 17, 2019

On July 17, 2019, the Financial Accounting Standards Board (FASB) voted to delay the effective date for accounting for credit losses, commonly referred to as CECL. The effective date for calendar year-end SEC filers, excluding smaller reporting companies, will remain January 1, 2020. The new effective date for all other calendar year-end entities will be January 1, 2023.

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Am I Covered? Bond Insurance Policy Coverage

September 4, 2019

Unfortunately, I have had multiple reasons in the past couple of years to find out what is covered under my homeowner’s and auto insurance policy. My basement flooded in December 2016, and I got hit by a deer in December 2018. I know, Happy Holidays, right? I spent years feeling good about being insured and knowing that if something happened, I would be covered. Unfortunately, in one of these instances I realized I was not covered under my insurance policy because of the type of flooding that happened in my basement. 

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September — the storm of employee compensation

August 29, 2019

September is a month when organizations start to think about projects they want completed by January 1st. It’s a busy and exciting time for a compensation professional like me. Lots of numbers to analyze and increases to give. We call this the Reward and Recognition component of the Talent Management Effectiveness Loop.  

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Customer Feedback

August 26, 2019

Ours is a world of instant gratification, instant information, and instant opinion. You can open an internet browser at any moment for news, sports scores, and social activities and find no shortage of other people’s thoughts on matters from politics to restaurants to goods and services. Sites like Amazon and Yelp are built with customer feedback as a critical component.

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Why your strategic planning process should be agile — not linear

August 20, 2019

By Marcie Bomberg-Montoya

Has your organization tended to view the strategic planning process as linear? In many organizations, leadership develops a plan that outlines the organization’s strategic priorities, shapes its goals and drives its action plans. A leads to B, which leads to C and so on, until annual review time when the plan is updated.

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Asking For Help Isn't Admitting Weakness

August 14, 2019

By Claire M. Jarchow

In just two short weeks, my two-year-old son and I will be saying goodbye to my husband as he embarks on a six-month deployment with the United States Air Force. Although we have known this time would be coming for almost a year, it didn’t really start to hit home until very recently. Thankfully my husband is very organized, so over the past six months he has been making a list of things for me to remember that he would normally take care of. For example, emptying the gas in the lawn mower before winter, blowing out the sprinklers, and covering the deck furniture (although I have faith in myself that I would have done this one without a reminder).  

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Maximizing Depreciation Part II

August 1, 2019

We recently had a contractor do two different projects on our house. The invoice we received had one total price, and I wondered what the breakdown between the two projects was. The purpose of obtaining the breakdown was to satisfy my curiosity, and it had no other impact. But for financial institutions, obtaining the breakdown for work performed could result in a higher tax deduction and lower tax liability.

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Iranian cyberattacks and BlueKeep: What financial institutions need to know

July 31, 2019

By Tom Wojcinski

The recent threat of Iranian cyberattacks isn’t new to financial institutions.

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Between the White Lines

July 22, 2019

My car has been in the shop for the last four days after I heard an alarming noise coming from the brakes. After much diagnosis from the technicians, it turned out to be the antilock brakes causing the problem. Apparently, much of the noise I had been hearing was just them kicking in…oops!

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Law of Unintended Consequences

July 14, 2019

Have you ever had one of those Homer Simpson “Doh!” moments? Well, I did a couple of days ago while chatting with my son at dinner. He is in a co-op at a manufacturing company, entering his junior year in mechanical engineering. He was talking about using a computer program to design parts of a molding machine and how to check to make sure the part will fit.

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Let’s Be Direct About Indirect Lending

July 7, 2019

While through the years indirect lending has proven to be a viable way to increase the loan portfolio for many financial institutions, that growth has not come without a price. Indirect loans are often associated with a higher degree of losses because of default and, sometimes, fraud.

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Faster is Better, Sometimes

June 30, 2019

By Teresa M. Francis

It is finally summer, and I am looking forward to going on vacation and taking a good long road trip. Over the years my family and I have taken a few road trips to the national parks. Some trips have taken us a few days to arrive at our destination and some did not go as planned and we never made it to our destination.

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Maximizing Depreciation

June 23, 2019

By Lindsey L. Sabelko

Your financial institution may also be thinking about making a new purchase. You probably won’t be buying a camper, but you may be looking to upgrade computers, software or office furniture or put a new addition on your building. Are you up-to-date on the current depreciation and expensing rules to help you maximize your tax deduction on these purchases? Below is a summary of the depreciation rules under the Tax Cuts and Jobs Act (TCJA).

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The Best-Laid Plans

June 16, 2019

For Mother’s Day, my wife and I had a long weekend in Montgomery, Alabama, visiting our daughter’s family. There was a flight to Birmingham and then a drive to Montgomery. I returned on Sunday evening, careful to have booked a flight in time for an ALM presentation I had on Monday for a state CPA financial institutions program. My wife, a third-grade teacher, had a substitute for Monday so she could spend an additional day with the grandchildren.

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Time for a checkup?

June 10, 2019

With our endless spring season, we finally made it up to open our cabin for the summer. The first visit tends to be our annual checkup. By that I mean after we arrive and as we start looking around, we make note of what might need our attention.

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Look at Your Compliance Program

June 4, 2019

Now is the time to take a step back and look at your compliance program and see where your risks are. See where you lack testing, peek into areas you have not in a while.

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The Way We Do Things

May 27, 2019

By Daniel Zigler

Since I began my time with Wipfli, I have had the opportunity to visit close to 100 financial institutions across the Midwest, each with unique client bases, processes and general lending philosophies. I have reviewed loans businesses and individuals including everything from logging companies in upper Michigan to grain farmers in Iowa to real estate developers in Chicago. I could never have gained that type of experience in a lifetime of working for institutions myself. In addition, I work with several reviewers who each have different backgrounds and lending experiences than mine.

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Green

May 20, 2019

As I packed my tackle box for my trip to northern Minnesota for the 2019 fishing opener, I reflected on some previous fishing trips, trying to evaluate what tactics worked well and which ones were complete duds. I was reminded of one trip that included a fair amount of simple bobber fishing for panfish, specifically bluegill (necessary when young children are in the boat, which I am sure many of you can relate to).

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ACH Audit Changes 2019

May 12, 2019

Every financial institution is required to comply with the NACHA Operating Rules for the exchange and settlement of electronic funds transfers through the Automated Clearing House (ACH) network. These rules require an annual ACH audit be performed by December 31 each calendar year. Historically, the rules included Appendix Eight, which outlined the minimum requirements of each ACH audit. However, effective for 2019 ACH audits, Appendix Eight no longer exists! So now what?

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May Day!

May 6, 2019

By the time this blog is posted, May 1 will have come and gone. May Day, when I was growing up, was always a great day. It was the harbinger of springtime and a time of great fun. We scoured our craft drawers and boxes for construction paper and lace doilies, and I hounded my father (who at that time was a pipe smoker) for pipe cleaners. Using those materials, we constructed May baskets. Then the fun began.

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Getting to the action!

May 1, 2019

By Deron J. Kling

When I think back to when I watched movies as a kid, I remember waiting for the “good part.” Whether it was a car chase, the big fight scene or the final defeat of the villain, it always involved some action, the more the better. The boring, long dialog scenes and plot building culminated in the final action sequence, and I wanted to skip to that and see the film’s heroes win!

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Using CHAMPION for Problem Solving

April 22, 2019

By Brett Polglaze

Eliminating wasteful activities is one way to drive improved metrics in a bank, including the organization’s efficiency rating. While attacking problem areas and processes can be engaging, there are times when your team may think the people, rather than the process, are the problem. Utilizing some tips and tools to get the staff accustomed to looking deeply at a process helps takes the emotion out of the review and allows them to review activities through a new lens.

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Don’t Fool With Mother Nature

April 15, 2019

By Mark Scholl

I was recently on a trip to Colorado with my wife to visit friends and family while also getting in a couple of afternoons of snow skiing. The Rocky Mountains have gotten plenty of snow this season, with some areas getting over 70 inches in the first part of March. While I believe I am an experienced driver, navigating through the winding, mountainous curves of Berthoud Pass tested my skills. As I came around a curve just a few miles outside Winter Park, Colorado, the three lanes of traffic came to a sudden halt. There was a small avalanche that covered the road a few minutes before I arrived. Fortunately, no one was hurt.

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Time Is Money, and Outsourcing Creates Time. So Why the Negative Connotation?

April 8, 2019

Okay, I said it: outsourcing. But I do not associate it with low-quality offshoring. As I wrestle with life with five-week-old and two-and-a-half-year-old-going-on-preteen children, I am continually looking for ways to outsource or automate tasks to make my — and particularly my wife’s — life easier. Diapers, wipes and formula are automatically ordered and delivered without a thought — wonderful! It leaves more time for baby snuggles and toddler time.

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Do you have a plan?

March 31, 2019

My daughter came home this weekend for a visit, and we were reminiscing about some of the vacations our family has taken. We have been to places like England and Ireland, Mexico, Florida on spring breaks, cruising the Caribbean, and several other trips in the United States. One of the most memorable, though, was a trip we took several years ago to Niagara Falls — but probably not for the reason you might think.

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Times, They Are a Changing

March 26, 2019

By Robin Guthridge

My husband and I were decluttering, Maria Kondo style, and came across a Best Buy advertising insert from December 2003. Featured products were video games and consoles, music CDs (Radiohead or Limp Bizkit, anyone?) and of course, movie DVDs — all of which have now been replaced with Internet streaming.

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Remote Loan Reviews

March 17, 2019

By Eric E. VanDoren

As a banker, not that many years ago, when we received word the examiners were coming, we knew that meant two to three weeks (maybe more) of our friends setting up shop in available conference rooms for a safety and soundness review of the bank. For those of us on the loan side, that meant making sure we had printed and filed current memos, loan presentations, status reports, etc.

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Customer Service

March 14, 2019

My mom had a bathroom remodel done. She paid good money for some “extras,” not the least of which included two shower heads—one mounted on the wall and the other a moveable, handheld piece. The mounted showerhead has rings that turn, allowing the water to come out in a variety of ways: pulsing, gentle flow, circular, etc.

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Best-Laid Plans: Sometimes We All Need a Little Help

March 7, 2019

By Shelley Foster

Like many of you, my life can get hectic, both at home and at work. In risk advisory services, the last few months of the year are our busiest time, and there are a lot of balls to keep in the air during those months. During these busy times, to manage my chaotic life, I try hard to be a planner. I plan my schedule in advance and make daily and weekly to-do lists.

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Where Enterprise Risk Management Comes Into Play

February 28, 2019

By Karen A. Mitchell

Super Bowl week used to be one of my favorite weeks of the year. Not because of the great football game with the clever commercials. Or the buffalo wings, chili or other cold-weather comfort food that added to the enjoyment of watching the big event. Super Bowl was the signal of the end of my football season.

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Your Password Has Expired

February 21, 2019

While it might be a stretch to say that we live our lives online, it is a simple fact that we interact with the internet for a significant portion of our days. Many of our interactions — certainly our most important and valuable ones — are controlled by an ID and a password. We know we’re not supposed to reuse the same password for multiple sites, but it gets hard not to do that when you have so many.

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It’s All About Communication!

February 14, 2019

By Julia A. Johnson

Over the past 25 years of my professional career, I have always known that communication lies at the heart of effective relationships — any relationship. Whether that relationship is between a leader and an employee, colleagues, or family members, the number one reason for the cause of consternation in those relationships is communication.

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When You Have More Questions Than Answers

February 7, 2019

By Nick Bonnema

Finding the right answer to your banking questions can seem just as fraught when you are trying to find the solution to a complex fact pattern or navigating the regulatory requirements for a new product or service. As useful as Google (or Bing or AskJeeves) can seem, if you aren’t careful, you may come away with a distorted or outdated regulatory analysis.

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CECL Easy Button

January 27, 2019

By Craig Gugliemetti

It’s around this time each year, as the NFL playoffs inch closer to the Super Bowl, that I begin thinking about one of the other annual traditions associated with the “Big Game” — watching Super Bowl commercials! Over the course of many years, advertisers have pulled on our heartstrings, left us laughing and sometimes stunned or confused us with their ever-growing unique, catchy or inspiring messages.

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Tax Planning Related to the State Tax Deduction Limitation

January 23, 2019

Every year in late December, I evaluate whether to pay my real estate taxes before December 31 or wait until the due date. In the past, this was strictly related to cash flow and accelerating deductions. 

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Numbers Matter

January 14, 2019

By Teri Downey

I had forgotten how much kids can focus on the number of Christmas presents they get. This year my little grandson reminded me of the numbers game. Every time he came over to our house, he would count the number of presents under the tree. He would sort them out and stack them and count them again and again, as if he expected the number to grow each time he counted them.

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A Constant Amongst Change

January 8, 2019

Stock market record highs and record daily drops, trade tariffs, rising interest rates, FinTech expansion, Artificial Intelligence and machine learning, implementation of sweeping tax law changes, cryptocurrency market volatility — these are just a few of the many changes in our world in 2018. No doubt 2019 will bring its share as well.

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Ready Before You Need It

January 1, 2019

Like many new grandparents, my wife and I want to properly nurture our 15-month-old grandson. During the last year, we have visited him and his parents, watched him while his parents went to functions and had some “away time” and helped our grandson become more comfortable with other people.

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It's Planning Time

December 25, 2018

By Teresa M. Francis

Many of us spent the last few months getting ready for the holidays. While you were getting all this done, did you set your priorities and make a plan? Accomplishing all of this often takes some planning and determining what is most important. Checklists, calendars, and to-do lists are tools that help to make the preparation easier and ensure it all gets done.

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Prioritizing What's Important

December 17, 2018

By Joseph D. Paroubek

Around Thanksgiving each year my family puts up our holiday decorations. My wife and I are suckers for the classic holiday movies (“White Christmas” and “It’s a Wonderful Life” are our two favorites), and this year while decorating our Christmas tree, we had “It’s a Wonderful Life” on in the background. My eldest son Jack, who will be six at the end of the year, kept stopping to watch the movie. He asked if I worked with money, and I said yes, indirectly. He was fascinated by the way people would go inside the bank to get money and that people had these things called a wallet to stash the money in.

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Happy Holidays! FinTech is now part of the community!

December 12, 2018

As we move into 2019, we see that FinTech is becoming an integral part of the financial services value chain. FinTech companies are no longer outsiders, and virtually every financial institution is now already engaging in an innovation drive or is interested in pursuing a digital transformation plan, spurred on by competition from tech-savvy FinTech startups. We at Wipfli have seen technology moving from the “operations” plan to a “strategic” plan in many financial institutions.

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Are you ready for the end of the year?

December 3, 2018

After surviving the planning and execution of an archery party for my nine-year-old son and about 18 of his closest friends, I came to realize the end of the year was hurtling toward me faster than I could keep up with. Packed in the fourth quarter each year are occasions such as his birthday, Halloween, Thanksgiving, and Christmas — all within approximately 75 days! No wonder I may feel a little more “high strung” toward the end of the year!

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How Reliable Is Your Memory?

November 29, 2018

Have you ever played a memory matching game with a three- or four-year-old? Those are the games where you have a deck of cards with pairs of matching pictures.

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New Territory

November 22, 2018

This fall my oldest child started kindergarten. This is new territory for me as a parent in many ways. My husband and I now get to worry about bus routes, lunch menus, no-school days, and even homework. While it has been a lot of fun watching my five-year-old gain more independence, it has been a big change for all of us.

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Methodology

November 12, 2018

I recently sat down to help my seven-year-old son with his math homework. It was simple addition and subtraction; however, the methodology used to calculate the answer was much different than I had learned. After helping him for a while, I showed him the method I had learned when I was his age. While the methods were very different, they came to the same answer.

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Load, Ready, Fire!

November 8, 2018

During the Civil War, the Army had all of this in its manual, the same way your financial institution should have its procedures written out. Imagine the calamity that would ensue if one of the steps were taken out of order! Thankfully, if your financial institution does not have procedures documented, it won’t result in loss of limb or life, but it can still be catastrophic in different ways!

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This Is What We Have Always Done

November 1, 2018

By Kevin Janke

The value of your bank and holding company change...sometimes slowly, sometimes quite quickly. The amount you pay to buy back stock should as well. We value many banks annually. Let us help you come up with today’s value…not the value from 2007 or 2012.

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Eight Best Practices for Moving Forward in Farm Finance

October 25, 2018

In September, the Federal Reserve Board released its August 2018 Beige Book update, which contains a summary of commentary from Federal Reserve districts. Several Federal Reserve banks in the Midwest expressed concerns about the weakening credit conditions of the agricultural sector.

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Pay Attention to the Signs

October 18, 2018

By Teri Downey

My husband and I are classic car enthusiasts and enjoy attending car shows with our 66 Nova, but a few weeks ago we had a horrible experience that could have been avoided if we had just paid better attention to the information we had. It started out to be a great day as we headed out early in the morning, but the first mishap occurred when we got lost on the way to Amboy. We had the GPS on our phones but ignored the directions, thinking we knew a better route than the phone did. So after going several miles and not finding the highway we needed, Siri finally got us back on track, but that made us late to the show, and we wound up getting a horrible spot with no shade on a bright, sunny, 100-degree day.

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Tic Toc Went the Clock

October 11, 2018

Have you ever noticed how loud a clock can be when you lie awake in bed at night trying to formulate a plan or come up with a solution to a problem? You toss and turn and tell yourself to stop thinking, while the minute hand on the clock slowly moves ahead. Then the unthinkable happens, just when you have fallen asleep (or at least that’s how it feels) the alarm starts buzzing. You wake up with a headache and are no closer to a plan or solution then you were when you went to bed.

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Autumn's Succession Plan: Winter!

October 5, 2018

By Julia A. Johnson, Deron J. Kling

Fall is a time of transition. Leaves are falling, winter is coming, and we begin to think about our goals for 2019. As we interacted with our clients throughout the year, we were part of a good many conversations around transition. In reflecting on the past year, there are three themes that we want to share with you to help with your transitions: strategic planning, succession planning, and the impact of your organizational culture on both.

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Driving Lessons

September 28, 2018

By Teresa M. Francis

This summer I have been spending a lot of time in the car with my son teaching him how to drive. We started out in deserted parking lots at 5 mph to 20 mph to practice moving the car, making turns, and parking. We moved on to business districts after 5 p.m. with little traffic and a few roundabouts to attempt. With about 15 hours behind the wheel, we are now driving on back-country roads and getting up to 55 mph on occasion.

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The Rules of the Game

September 21, 2018

Baseball is my favorite sport to watch. It is a team sport with lots of strategy and statistics and important contributions by different types of players. It is also a game with very complex rules that have evolved over the years. Every so often, those rules still surprise the announcers, coaches, players and fans. Some of the more confusing rules relate to interference, balks and how many bases to award runners if a fielder’s throw goes out of play.

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Where are you going? And how will you get there?

September 14, 2018

It’s that time of year — back to school! For each of us with school-age children, this marks the beginning of another year of building their pathway to success. Several years ago, when my oldest son was entering high school, I began trying to instill in him the importance of setting goals and plans for achieving them.

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Wipfli…Answering Your Questions

September 7, 2018

Wouldn’t it be great if you had an “Alexa” to answer all of your banking questions, whether it were a rather simple question like, “What date do beneficial ownership rules apply when opening a new checking account?” or a more complex question such as, “What do I need to do to prepare for CECL?”

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Tackle That Next Big Project

August 31, 2018

By Sarah G. Lutzke

This summer, my husband and I decided to add a large backyard patio to our home. We had a fairly “blank slate” and didn’t know where to start. We found a landscape designer who helped get our ideas onto paper and lay the groundwork for an action plan. Then came the biggest decision: Do we act on this plan on our own or hire a landscaper to do all the heavy lifting (literally)? 

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We Just Keep Getting Older

August 23, 2018

By David Schroepfer

Every day we wake up, we get another day older! So as bank management, directors, shareholders and even customers, we are another day closer to our eventual exit from our banks. Unless we know when that exit is going to happen, planning for this eventual exit needs to happen — well, yesterday!

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Taking Time to Regroup, Revise and Refresh

August 16, 2018

It’s been a whirlwind summer so far. And the quote, “The best-laid plans of mice and men often go awry,” certainly applied to me. I headed off for a bit of R&R to the island of Guernsey, a British bailiwick, to visit some family through marriage and introduce a group that my husband and I travel with to the wonderful Channel Islands.

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Futuristic Banking

August 9, 2018

Have you ever imagined your customers walking into an Apple-store-like bank branch, sipping their favorite cup of joe while performing a significant financial transaction, which they were not able to do on their smartphone for some reason? The future of banking will be all about providing customers with the best experience possible.

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What WOD Are You Doing Today?

July 31, 2018

By Kristen L. Eustis

In the past few years, I have started a love affair with exercise. It started with running, and now my new passion is CrossFit®. For those of you unfamiliar with CrossFit®, it is a strength and conditioning program consisting of a mix of aerobic exercise, calisthenics and Olympic weightlifting. Hour-long classes at local gyms, or “boxes” as we call them, typically include a warm-up, skill development, a high-intensity workout of the day (WOD) and group stretching.

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What do we want? Payment. When do we want it? Now.

July 24, 2018

The implementation of the final phase of same-day electronic payment processing via Automated Clearing House (ACH) was just completed in March. With same-day processing, ACH entries can now be initiated and settled on the same day. But other, faster payment processing options continue to grow and are in high demand by consumers and businesses.

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Wasting Energy

July 17, 2018

By Danielle M. Heidemann

I have a large window in my kitchen that I am pretty sure is older than me. It is one of those single-pane old glass windows that people seem to covet for the historical charm. The window is full of character and was likely built on site by a skilled craftsman with state-of-the-art technology for the 1950s.

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What Is Your Cybersecurity Culture?

July 10, 2018

By Mark Scholl

The culture of an organization is very important. I didn’t realize this until I began working at Wipfli. Our culture is our beliefs and behaviors related to how we treat our employees, business partners and clients. An effective organizational culture is not something you just say you do; the organization must live it. And it should start at the top. The leaders define the culture by the way they conduct themselves. Financial institutions must include cybersecurity in their organizational culture.

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Out with the old, in with the new

July 4, 2018

By Lindsey L. Sabelko

The last few weeks have been an exciting and highly anticipated transition for the Wipfli office in Eau Claire, Wisconsin. We have finally moved into our new office building. We were beginning to feel the constraints in our old office as our firm grows and we continue to hire new talent for our team. After much thought and deliberation, it was decided we needed more space, so the process of planning and constructing a new office began. A team was formed to manage the construction process for the new space. Part of the team’s responsibility was to evaluate what furniture, fixtures, and equipment could be salvaged from the old location and what should be purchased new.

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Secure Your Cloud - Five Best Practices

June 26, 2018

By Eric Onderdonk

Users of cloud-based services often assume that the provider is responsible for managing the security of their services. While Amazon Web Services (AWS), Microsoft Office 365 (O365) and Azure are compliant with security best practices, their compliance only covers the components they are responsible for. Using a shared security model, their customers are still primarily responsible for the security of many other components.

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MLA and SCRA

June 19, 2018

Memorial Day weekend for many of us is a time when we attend family gatherings or get together with friends. For me it is a time when my wife and now-adult kids go to the cabin on the Wisconsin-Michigan border. After all, musky season opens. But this year was different. Because of some extended-family needs, we were unable to go to the cabin. Though we were disappointed, it gave us an opportunity to host a get-together. A close friend who works at the Pentagon was moving his son to the Madison area. My daughter brought her boyfriend who is in the Army National Guard. As the conversation between our guests progressed, it dawned on me that I had lost the true meaning of Memorial Day.

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Eight Security Risk Management Questions That Boards of Directors Need to Ask

June 12, 2018

By Jeff Olejnik

The past few years have seen a marked increase in the frequency of cyber-attacks, data breaches and fraud, with the targeted companies often being household names. It has become clear to boards of directors that cybersecurity is more than an IT issue — it’s a major business risk that needs a proactive action plan.

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A Beautiful Summer Day

June 5, 2018

Summer weather has finally arrived. Spring seemed to skip right over us this year, and here in the Midwest we seemed to go directly from massive snowbanks to warm breezes and sunny skies (not that I am complaining). On a warm summery day, what is better than getting out of the office for a round of golf or a few innings at the ballpark? I’ll even settle for lunch out on the patio. Bring along a customer, do some business, and the result can be a wonderfully refreshing and productive day!

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Avoid Replacing Your Furnace in January

May 29, 2018

By Shelley Foster

As my husband and I quickly approach the end of our 40s, we’re giving thought to our retirement and how we’d like to spend our golden years. We’d like to enjoy retirement and not have to work. My parents are both retired, and while my dad still works, it’s more for fun and extra spending money than it is out of necessity. I recently went with them to meet with their financial advisor to discuss their retirement account. Imagine my surprise when I found out they were in a very high-risk account! While I’m not risk averse, I was alarmed because this account holds most of their retirement money. It got me thinking about how life is full of risk and whether my husband and I have considered all risks to be financially prepared for retirement.

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Is it time to lose a little weight?

May 23, 2018

Now that our annual “busy season” is over, my wife is on my case to get a little exercise and lose some weight. It’s typical during the first few months of the year that there is way too little exercise and probably too much unhealthy food. The long hours and weather during that time of year are simply not conducive to the healthy lifestyle I should be following. In fact, I just got a text from her telling me to “wrap it up” so we can go for our four- or five-mile walk (which we try to do three or four times a week this time of year). I see many of our clients trying to “lose a little weight” as well, but in a different way.

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Coaching – Why It’s a Great Leadership Tool!

May 16, 2018

By Tammy T. Jelinek

I am a leader, and for me leadership means so much. Just as I lead as a partner in a CPA and consulting firm, you lead in the banking industry. And just as I lead people, projects, and hopefully lasting impacts for the legacy of the firm, you do the same every day for your financial institution. I lead the more tenured as they move into retirement and the next generation of leaders, who will not lead the same way the generations before them have led.

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One of These Things Is Not Like the Others

May 9, 2018

The reality of most hiring decisions is that both the organization and the candidate are crossing their fingers for the first three to six months, at best. The candidate experience is grueling. You spend hours researching the best jobs, customizing your resume and cover letters, preparing for interview after interview, and then waiting … so much waiting. Then, you get the good news — you got the job! Even with the excitement, there is an overwhelming element of the unknown:

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"I've got a bad feeling about this."

May 3, 2018

Are you or someone you know impatiently awaiting the release of Solo, A Star Wars Story? We’re still a full three weeks away from the May 25 opening. If those three weeks seem like a light-year to you, compare that with how long it takes to fill an open credit analyst or portfolio manager position. More and more, I’m hearing how difficult it is to recruit qualified candidates for these essential roles in the world of commercial lending.

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Multiples, Valuations and the Market

April 24, 2018

By Kevin Janke

In the movie “Fletch,” the main character, Fletch, played by Chevy Chase, responds, “110, 220 … whatever it takes.” While he was talking about electricity and not banking, this sort of response can’t help but make you think of recent price-to-book multiples. In early 2017, we saw multiples similar to what we had seen in the previous couple of years, but by the end of 2017 (and continuing into 2018), multiples had generally increased.

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Road Trip

April 17, 2018

Road trips were not something I was acquainted with in my youth. I recall being in grade school and pleading with my father, "Can we take just one trip in the Oldsmobile like other families do?" My wife however, fondly recalls cross-country road trips during her formative years. Now, with children of our own, we have continued my wife's family tradition of piling into the family vehicle and heading to a new place to discover. When laying out this year's road trip, I began to realize how differently the planning portion of trips has become with teenagers versus younger children. The standard protocol previously required infant seats, special food, and other necessary supplies—oh, and don't forget the toys! Today, the default checklist looks very different. It appears to center around data connectivity and the ability to stream music from a cloud. Sure, food and drink are still included on the planning checklist, but the specificities are much less rigid. I guess you could say, what we accept as our baseline standards for family travel have shifted to align with the current needs of a family with two teenagers.

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To Improve Is to Change

April 10, 2018

January 15, 1973, was my first day working in a bank. We didn’t have a proof machine, we didn’t have separate teller cash, and RESPA didn’t exist yet. The regulations were still in the single letters. There was no CRA. It was still legal to run “help wanted men” and “help wanted women” ads in the newspaper. I got married, our son and daughter were born, and after 11 years of very broad training in banking, including teller duties, lending, security, compliance, computer operations, and shoveling snow, I was hired as an external-internal auditor at Lindgren, Callihan, Van Osdol and Co. Ltd. (LCV). You see, long before the term “outsourced” was coined, LCV had identified a community bank need for independent internal auditors who did not work full-time at the bank. I helped develop our first internal audit program, and the firm’s entire banking practice was fewer than 20 banks. We subsequently added “EDP audits,” loan review, ACH audits, and BSA consultations on top of the directors’ exams and financial statement audits. The practice grew to over 100 banks. The number of regulations increased dramatically, and the number of people on the team hovered around five.

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It's About Time

April 3, 2018

By Teri Downey

Last week after all the snow came, followed by all the salt on the roads, I badly needed a car wash. All the car washes I passed on my drive home had at least four cars waiting in line. I started doing the math, and with an average of eight minutes per car (praying that no one would buy the super extreme wash), it would be at least 48 minutes before I would be exiting with a clean car. The question became, could I spare 48 minutes just for a car wash?

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Jack of All Trades

March 27, 2018

By AnneMarie E. Marchel

As spring approaches, I have started planning my home remodeling projects. First, I made a list of the improvements I wanted made, including a general timeline and budget for each project. Next, through discussions with friends and family as well as online searches, I compiled a list of potential contractors. The list included general contractors (one-man shops that do it all); experts that specialize in specific areas such as windows, flooring, or gutters; and companies that do it all but are not a one-man shop because they have specialists in each area.

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Looking at All the Factors

March 20, 2018

One of the things you (hopefully) don’t have to go through very often is selling your house. I am the type of person who needs to ensure that all the logistics involved in getting a house ready to put on the market are in place. And since I don’t do this often, I was not consciously aware of the changes that have happened in the technology that goes into selling a house. Recently I have had to jump into this area and was surprised by the differences in technology that exist since the last time I went through this process. I must say that it is nice to be able to see when someone accesses the property and when they leave, all driven by an app on a smartphone. Also, there are apps that allow the realtor to access the key for the front door through an app. This got me thinking about what factors go into verifying that the right person is requesting this access.

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Garbage In, Garbage Out

March 13, 2018

By Daniel Zigler

I think we can all agree that technology in general is a great thing. I have witnessed firsthand how many processes in financial institutions have evolved and become more efficient since I started working in the industry 20+ years ago. When I was first taught how to “spread” or summarize financial statements for commercial loan customers, I used a very simplistic spreadsheet. I had to make my own determination of how to input various balance sheet and income statement items, how they should flow to the cash flows statement, and which ones were important for my cash flow analysis.

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Relying on Phil and Willie

March 6, 2018

Just as we cannot predict the weather, we can’t predict the next credit crisis, the next regulation that will overtax our resources, or that one event that will put our institution at risk.

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Luxury Vehicle or Jalopy?

February 28, 2018

By Robin Guthridge

I am “mom” to four rescue pups who always keep me on my toes. I get a chuckle from their Pavlovian response when they come in from outside and eagerly sit in front of the treat closet (that’s right, closet) and await their treat for being the adorable creatures they are. As a reward for their recent good behavior and terminal cuteness, they were lavished with super healthy soy‑, corn-, and grain-free, non-GMO doggy treats and hearty belly rubs. I perused their treat and meal offerings, and it struck me that my dogs were living the life I strive for. They eat the healthiest, most nutritious food available and get plenty of exercise and lots of love and attention. 

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Change Is Inevitable

February 20, 2018

Change is always happening all around us, but lately I feel like it is everywhere. As we started 2018, there were significant changes to tax laws that have not seen an overhaul since 1986, which was 32 years ago! A few things have changed since 1986, with one exception—the New England Patriots played in the Super Bowl that year too (they lost to the Chicago Bears), so I guess not everything has changed.  

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CAUTION: The Road Ahead Has Curves

February 13, 2018

I got my driver’s license on the day of my 16th birthday.  Only 43 days later, I caused a fender bender at an intersection. Naturally, my parents questioned my underdeveloped skills and ability to focus but thankfully footed the bill to fix my car. Twenty days after I got my motorcycle license, I took a curve too fast and crashed my Harley in a ditch.  I questioned my own skills and ability, but this time I had to foot the bill to fix the bike. It was an expensive mistake!

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What do Fishing Guides and Penetration Testers Have in Common?

February 6, 2018

By Jeff Olejnik

Last summer my daughter came home for a week, and I asked her what she wanted to do while she was home. She said she wanted to go walleye fishing for a couple days. Because of her short stay and my busy schedule, I wanted to make sure that whatever we did was low maintenance and, most importantly, that we would catch fish! 

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Putting Change Management in Perspective

January 31, 2018

One of the vaguest buzz phrases in business is “change management.” We all know it helps get organizations “rowing the same direction,” but what does it mean to business leaders to manage change when we’re constantly evolving, improving, and growing our businesses?

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Let's be Different

January 24, 2018

Everyone always wants to start the New Year with new resolutions! For most of us, these resolutions probably include something related to weight loss, eating healthier, exercising more, etc. This year, I want us to not lose sight of those things because they are important to being successful in all aspects of our life. But I want to advocate setting resolutions of a different nature this year!

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We Sell Time

January 18, 2018

If you were to ask me what my elevator speech would be as an auditor/consultant, I would say, “We sell time.” We offer the opportunity for you to delegate and collaborate, creating the potential to unlock valuable time.  

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Checking Your Blood Pressure

January 11, 2018

The end of the year is a time when many of us reflect on what happened throughout the year, what we accomplished or did not accomplish. It is also time for social activities that include overeating, eating unhealthy foods, staying out late, etc. So why would I schedule my physical at the end of the year? Mostly it is because one year I put it off until December, and I got into the habit of having my physical in December. 

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No One Likes Running Errands

January 3, 2018

I was talking with a friend who knows that I work in banking. My friend said to me, “I think my bank is going to close.” I asked him why, and he said, “Because there are never any cars in the parking lot.” I responded that many financial institutions are experiencing reduced foot traffic, but that doesn’t necessarily mean the institution is going to close. In fact, it could be the opposite.  

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Preparation

December 27, 2017

By Ryan D. Lindsay

When I left my house before 5:00 this morning to catch an early flight, I noticed that none of the roads in my neighborhood, or even the town, had been plowed from the overnight storm that brought almost six inches of snow. I live in a relatively small town of around 40,000 people, and even though it is Montana, these storms always seem to catch us off guard, and we end up having to dig ourselves out. Luckily, I have a four-wheel-drive vehicle and made it to the airport in plenty of time.

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Once in a Lifetime

December 19, 2017

By Jason J. Wimmer

It is deer hunting season! Each season follows a very similar routine… planting food plots, scouting the woods, cutting trails, building hunting stands, sighting rifles, and so forth. We do all of this with the goal of tagging a deerand not just any deer, but the deer of a lifetime! But what exactly does the deer of a lifetime look like?

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Don't Forget to Pack Bear Spray

December 13, 2017

I spent a week hiking in Yellowstone National Park and Grand Teton National Park with my sister in September. If you have never done this it is a great way to enjoy the beautiful country we are so fortunate to live in. I will warn you, make sure you wear comfortable hiking boots that have already been broken in, carry bear spray (we didn’t need it this time, though), and pack for all types of weather. When I arrived, it was almost 80 degrees, and three days later we were hiking in snow! But it was so worth it, I would do it again in a heartbeat.

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Lighten Your Workload

December 6, 2017

Well, it’s that time between Thanksgiving and Christmas—SOOOOO exciting if you’re like me and love the craziness (and specialness) of the holidays. Not so much if you are more on the Scrooge-y side.

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It Takes a Village

November 29, 2017

By Sarah G. Lutzke

Preschoolers can be challenging. They consistently test the limits of what they can do independently but in an instant can also revert to wanting things done for them. They require teachers’ and parents’ consistent oversight of activities and behaviors to ensure they are on the right path. On the other hand, my son’s grandparents live out of town and see him only occasionally. When they see him, they don’t get stuck in the day-to-day struggles/rewards of parenting but instead can more easily see the bigger picture of how much he has grown and the things he is doing differently from when they last saw him. It really does take a village to raise a child.

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CECL: Are You Procrastinating?

November 20, 2017

By Nick G. Ansley

Benjamin Franklin once said, “Never leave that till tomorrow which you can do today.” All too often I find that my philosophy on life is more along the lines of, “Why do today that which can wait for tomorrow?” 

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Another View

November 14, 2017

In my last blog, I mentioned that I had a wonderful trip to Bozeman, MT to work on a client engagement. During that engagement I was “wowed” with the changes that had occurred in the community and the Bank from the last trip I had there. As I thought about that trip, there were other things that impressed me as well.

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Coffee, Dogs, Mountains—And Another View

November 8, 2017

The past week, I have had the pleasure of working with a bank that was out of my region. In fact, I traveled several miles (1,368 to be exact) to Bozeman, Montana, to help on an internal control project. However, what I didn’t expect was what a wonderful little city Bozeman was. Of course, it is fall, so the contrast of the dark green mountain fir trees and golden-leaf poplar trees, offset by the white of snow-capped mountaintops is a remarkable sight. And the shops! It was hard not to spend my lunch hour in many of the amazing art galleries, jewelry shops, gift shops, cowboy boot stores, and baby clothing stores. (Did I tell you I am expecting my first grandchild any day?!) Fortunately for my bank account, I have to fly home, and I do not want to pay for extra baggage! And while I haven’t checked the facts, just walking and driving down Main Street seems to indicate that there are more coffee and tea shops per capita in Bozeman than most places in the world. 

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Who's on First?

October 31, 2017

In the 1930s and 40s, Abbott and Costello, a comedian duo, entertained audiences with their famous sketch “Who’s on First?” The sketch used plays on words and names. The first base player was named “Who,” the second base player was “What,” and third base was “I Don’t know.” Costello was trying to learn the names of the team members, and as Abbott tried to provide them, Costello became confused and annoyed resulting from the miscommunication of the meaning of the words.

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Bringing People Together

October 25, 2017

By Deron J. Kling

Recently I was talking with a Wipfli colleague about helping people through change and the challenges of getting folks to accept an adjustment to how they’ve always done things. We exchanged thoughts on what it means to bring two different teams—each with their own traditions (Hawaiian shirts on Friday!), ways of doing things, and communication styles—together. Some combinations are temporary, like a team assembled for a specific project. Others are more permanent, such as combining offices. Different groups have different cultures, and they may not always come together smoothly.

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Apples and Acquisitions

October 16, 2017

By Michael D. Carlson

As a child I had the good fortune to be raised on an apple orchard. To this day my parents still own and operate a 6,000+-tree orchard in central Minnesota. As a result, fall is always a special time of year for my family. It’s finally harvest time. All the hard work put in from the first day the tree blooms to the day the apple is picked is worth it for the moment when you bite into that crisp, sweet, juicy Honeycrisp or SweeTango apple (both of which were developed at the University of Minnesota).  

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Autumn is for Caramel Apples, Cycle Rides and Tax Planning!

October 11, 2017

By Jessica Schwantes

The calendar has officially changed from summer to autumn. The temperature here in Wisconsin this last week would not make you believe that, but the kids are back in school and the pumpkins are ready for picking. This is my favorite time of year because I want to cherish every great weather day, knowing it will not be long before the snow starts to fall and I will need to put my motorcycle away for the winter. It is a sad day when the cycles are pushed to the back of the garage and covered up.  

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I Got This!

October 4, 2017

By Kristen L. Eustis

I took up running several years ago as a way to improve my health, both physical and mental. I figure once you enter your 40s, you can either wallow in the fact you are getting older or do something to prolong this great journey. I chose the latter. Never one to take the easy route, I signed up for a half marathon for my first race, 13.1 miles. I did a 10-week running clinic the prior summer so I thought I knew everything I needed to know. And what they didn’t teach me, I could just Google (mistake #1).

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Vendor Management and Hot Dogs

September 26, 2017

By Mark Scholl

Hot dogs. I don't eat them often, but when watching the Chicago Cubs at Wrigley Field or attending an occasional minor league game, it's what I look forward to. It completes the baseball experience. It's American. 

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Hurricanes

September 19, 2017

For my past blogs, I’ve tried to keep the tone light. However, as I write this blog, hurricanes have devastated and continue to devastate the U.S. and nearby islands. Some early damage estimates for just Harvey are exceeding $100 billion.

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Closer to Home Than Expected

September 13, 2017

While traveling away from home, I like to seek out books by local authors or nonfiction books about the area I am visiting. Because I have done this for years, my kids often bring back a souvenir book for me from their travels. My daughter and son-in-law recently returned from a trip to Arizona and brought me the book, The Blue Tattoo, The Life of Olive Oatman, by Margot Mifflin. 

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Teamwork

September 5, 2017

By Joseph D. Paroubek

As we get into fall and the school year begins, I am reminded of high school sports, the level of excitement, and the amount of school camaraderie. As a former high school athlete, I remember how a collection of individuals would come together to achieve a goal. Today as I sit here writing this blog, the past couple of weeks have really driven home to me the value of teamwork and ensuring you have the right team in place.

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Invasion of Privacy or Keeping Us Safe?

August 29, 2017

By Teresa M. Francis

Summer is coming to an end, and my high school freshman has spent much of his summer on his iPad. How things have changed. I remember spending my summers taking long bike rides, swimming in the lake, and playing badminton over the fence in my parent’s backyard. As a parent, I worry about the time spent on the iPad and the dangers the Internet brings. The auditor in me wants to dig into the activity history on the iPad to see what he is viewing and the messages he is sending so I can keep him safe. But are we invading our children’s privacy?

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Customer Digital Experience

August 23, 2017

I recently came across a mobile app, “Sweatcoin,” which gives you digital money for the steps you walk or run. You can use the digital money, Sweatcoin, to shop for things online using the same app! Lovely, I thought—earn money for sweating it out while walking or running! 

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Is Your Best "Plan B" in Place?

August 15, 2017

From bombs involving public transportation to tsunamis, it seems we hear about horrific events with increasing frequency. During the last couple of decades, businesses of all sizes and in all sectors have sadly grown to realize that a disaster recovery and business continuity plan is necessary.  

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Hot Dog Days

August 8, 2017

We have come to the end of the dog days, that period of time often associated with the hot, sultry, and lazy days of summer. Cue the desert scenes, the sun umbrellas, and the lemonade stands. Do the dog days really have anything to do with dogs? Maybe the dog days are related to hot dogs?  

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Why Me?

August 1, 2017

The lead-off speaker at Wipfli’s leadership meeting last month was John O’Leary. (If you get the opportunity to hear him speak, it is worth it!) His story has been on ESPN because of its ties to Jack Buck, the St. Louis Cardinals radio announcer. 

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An Irish Perspective

July 25, 2017

Recently I returned from a vacation in Ireland with my family. Ireland has been on my bucket list. (My grandparents on my mother’s side came from Ireland and Scotland.) We saw lots of things, learned a lot, and obviously created some memories, and I even had a few pints of Guinness. I would also be remiss if I didn’t say I heard a few “stories.” 

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Discovering Efficiency

July 19, 2017

The annual Harris Corporation Reputation Poll recently named Amazon as the number one company for the second year in a row. This online poll analyzes social responsibility, vision and leadership, financial performance, products and services, workplace environment, and emotional appeal. While some may argue the poll is biased, it would be tough to deny that Amazon is doing a lot of things well. 

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Keeping Up With Change

July 11, 2017

I started in banking 42 years ago at my hometown, locally owned, bank working part-time as a teller and going to school at the University of Wisconsin Madison. Seems like a long time ago. I met my wife there and still stay in touch with many of the people I worked with. In my years involved with banking, I have seen significant changes in the way community banks operate.

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Old Glory and the American Dream

July 5, 2017

During 4th of July celebrations we see the American Flag at parades, sporting events, in front of homes and businesses, and embroidered on shirts and hats. We refer to our flag by many different names: Old Glory; the Stars and Stripes; the Red, White, and Blue; the Star-Spangled Banner. No matter what term we use, the flag is a symbol for our country, which is made up of individuals who are proud to live, work, and raise their families on its shores. 

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It Feels Like I’ve Been Here Before…

June 27, 2017

Unless you’ve been in solitary confinement or otherwise “off the grid” in the world of wealth management and retirement accounts, you have probably heard of the Department of Labor’s Conflict of Interest Rule, more commonly known as “the Fiduciary Rule.” The Fiduciary Rule was published in the Federal Register on April 8, 2016, became effective on June 7, 2016, and had an original applicability date of April 10, 2017, with a phased implementation period ending on January 1, 2018. Original time frames were established under President Obama’s administration, but after President Trump took office in January, things began to get “interesting” – for lack of a better term.

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Selling a Car

June 21, 2017

By Brett D. Schwantes

Our oldest child recently turned 16 and got his driver’s license this past spring. What amazed me was how quickly after this we had to figure out how the three drivers in our family were going to get to three different places with two vehicles! With some careful planning, we were able to get everyone where they needed to go, but it quickly became evident the third car we were planning to buy this fall would come in handy sooner rather than later.

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Sometimes Words Have Two Meanings

June 14, 2017

The CEO complained, “What kind of regulatory moron doesn’t understand that when two people sign an application, they intend to borrow jointly?” The meaning of a word in general conversation is sometimes different from the meaning of a word in a specialized context. 

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Managing Change

June 6, 2017

By Jeffrey H. Wulf

Recently, I helped my daughter move out of her college dormitory. Once I got over the fact that my firstborn child had just completed her first year of college and that I must be getting old, I reflected on how much the “college move out” process had changed since when I was a freshman. While there were a lot of typical activities like the moving of boxes, disassembling of bunk beds, and fighting for elevator time, there were many changes that I noticed. At the heart of these changes was technology. 

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Three Things You Can Do Right Now to Kill Mediocrity in Your Organization

May 31, 2017

I’m amazed by leaders who are able to take a mediocre team and make them great. Unfortunately, I’m also saddened to see so many leaders consent to mediocrity as an acceptable standard.

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Time Builds Perspective

May 23, 2017

By Julia A. Johnson

I’ve worked at Wipfli for a long time—20 years to be specific. In that time I have seen many people come and go. I have seen younger coworkers grow and develop into great leaders. I have seen leaders before me retire and move into their next phase of life. And of course I have seen individuals with great talent and potential pursue opportunities outside Wipfli. These things happen at all organizations, but when you stay at one company for a long time you gain this sense of historical knowledge and understanding of how talent affects the trajectory of an organization’s success (or failure). When I look back over the last 20 years I’m amazed at the success and growth great talent has provided to build upon the services we offer and markets we serve.

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Always Being Watched

May 15, 2017

By Michael Brown

I had the pleasure of joining my daughter’s 7th and 8th grade classes on a dual bus trip to Washington, DC, this April. Although I had been to DC many times for the AICPA’s annual National Conference on Banks and Savings Institutions, I had never visited any of the historical attractions. When my wife originally asked me if I wanted to go on this trip, I thought only about finally having the wonderful opportunity to explore our country’s history. I definitely didn’t consider the 14-hour bus trip full of 7th graders and moms. You’d be amazed by the amount of snacks they brought! 

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Decisions, Decisions

May 8, 2017

By Lindsey L. Sabelko

Decisions, decisions. We all have to make them. Some are easy and don’t require much thought, while others are much more difficult. Several weeks ago I was given an opportunity I had never thought I would pass up. Tickets were available to attend a dinner for a community event where Donald Driver was the speaker. My friends and family know that this opportunity was something I have dreamed about and that I have waited years hoping for the chance to see this particular pro football player. I was a very happy person for about five minutes…until I realized my husband and I would be on vacation at a Cher concert the same day as the dinner. I had to make a decision about which dream to make a reality.

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Back to Basics

May 3, 2017

By Sheila R. Fisher

As a mother with my first school-aged child, I have realized no one warned me about the amount of patience I was going to need once my child brought home homework, especially since my five-year-old already “knows it all”—just ask him! He completed a nightly assignment and was proud to show me. As I reviewed it, I pointed out to him that cucumbers is not spelled Qcumbrs, there should not be a capital “T” in with, and his period should not be the same size as his lowercase “a.” His response was, “I know.” While it is good to have confidence that something is done right, it is even better to have validation! 

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Facts and Circumstances

April 25, 2017

By Kevin Janke

What do current hot topics such as Trump Bump, tax reform, change in the regulatory tone, and improvement in net interest margin mean for M&A? As many of you know, publicly traded bank stocks have enjoyed a robust run-up in pricing post-election.

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Are All Coupons Too Good To Be True?

April 19, 2017

By Amanda L. Knudsen

If you are anything like me, you get so excited and can’t believe your eyes when you get a 50% off, 75% off, or even better, $50 off coupon in the mail or through a text. Normally, at the same time I receive one of these “fantastic” coupons, the store it is from is also having an unbelievable sale, which makes me think that if I do not go shopping immediately I will be losing money. After my initial excitement, reality sets in. I start to think it is too good to be true, and I begin to read all of the fine print on the coupon. I end up taking the five minutes required to read and understand the exclusions of items that are not eligible for the coupon as listed in the fine print; and after I think I understand it, I head out to shop. 

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The "Can Do" Department

April 11, 2017

Compliance professionals can be a really fun group, right? We have a reputation of picking apart ideas or products and are often viewed as the “anti-sales” department. To all of the compliance professionals out there, I am going to offer a challenge to you: Be the “can do” department, not the “can’t do” department.  

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Could It Happen To You?

April 5, 2017

In the fall of 2013, a manager at a company that operates heating and cooling systems received an email from his IT department asking him to verify his Windows ID and password. Without thinking about it, he provided the information and went on with his day. What he did not know was that the email he answered was not from his IT department, but rather from hackers. Weeks later, by exploiting other vulnerabilities, those hackers had compromised one of that company’s clients and gained access to millions of credit card records. You know this as the “Target breach.”  

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Blockchain – From Prototypes to Commercialization

March 31, 2017

The year 2016 was the year of blockchain prototypes, or proofs of concept. From innovation labs to big banks to consortiums, we witnessed a number of research efforts in understanding blockchain. According to CoinDesk, one of the earliest online blogs to track the development of blockchain, investments in blockchain technology in 2015 totaled $600 million, and they rose more than 50% to over $1 billion in 2016.

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The Luck of the Irish

March 24, 2017

Because my mother’s family has researched our family tree and traced our lineage back to Ireland, St. Patrick’s Day has always held special meaning to me. This year it was even more meaningful for my family. My husband recently took a DNA test to find out more about his ancestry and lineage, and the results of the test indicated that his heritage is mainly Irish as well. Growing up he had always been led to believe that he was of Scandinavian decent. I realize that I sound like a popular commercial when I say this, but knowing more about his heritage has changed my husband’s outlook on the present and the future. 

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Sunshine and Bunny Rabbits

March 17, 2017

In 1973 Knox College’s newly hired math professor Dr. Dennis Schneider taught, among other classes, a first-year calculus class. Dr. Schneider stood at the front of the room, a piece of chalk in one hand to write on the blackboard and a filter-less Pall Mall cigarette in the other. I was always surprised that he never confused those two white tubular shapes and never put the chalk in his mouth. As he taught, when he wanted students to provide answers to solve the problem on the board, he would call out, “vite, vite.” I eventually learned that vite was French for “rapid” or “fast,” meaning he wanted the answer quickly. After a student solved a particularly important or challenging problem, Dr. Schneider would jubilantly declaim that everything was “sunshine and bunny rabbits.” In other words, life was good; the theorem was proved, or the problem was solved. 

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Annual Checkup?

March 10, 2017

Have you ever gotten the feeling you forgot something? Well, I have had that feeling for a few weeks now, and it finally hit me…I never scheduled my son’s annual checkup. I know the importance of my son’s annual checkup and the value it brings to his health now and in the future, not to mention the role annual checkups play in early detection of any health problems. But it is still hard to fit this important task into our hectic schedule. 

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Dropping the Ball

March 1, 2017

Was it really only two short months ago that the ball dropped at Times Square as we rang in the New Year? As we moved from the holiday season into January, many people went through that annual exercise of making New Year’s resolutions. Whether dealing with weight management and fitness or living a more balanced lifestyle, the common theme here is striving to be as good as we can be.

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The Real Cadbury Bunny

February 21, 2017

When we were kids in Ipswich, England, my brother and I looked forward to the decadent Cadbury chocolates we enjoyed in the days leading up to Easter. We had Mum and Dad to thank for this, since the Easter Bunny is less commercialized in Britain than in the United States. Although not considered gourmet by any means, those Cadbury eggs and bunnies have always been special to me, perhaps a comforting reminder of home.

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I Need to Listen to My Own Words

February 15, 2017

I recently went to lunch with a coworker, and she paid for her meal using her debit card. When we sat down at our table, she pulled out her cell phone, and when I asked what she was doing, she explained she was recording the purchase using an app on her cell phone. Hmmm…I am still using a checkbook register to record my debit card purchases. I’m the one who tells our clients how much the phrase, “I’ve always done it that way,” bothers me. And here I am still recording my checks and deposits and reconciling my monthly statements to my checkbook register because I’ve always done it that way!

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Quality Loan Review Personnel

February 8, 2017

Last week I had a small reunion with two former coworkers from my very first banking job after graduating from college. It was great to catch up after 30 years! It was easy to laugh as we looked back at ourselves and how much we all had to learn. While the bank we all worked for had been acquired in the 1990s, one of my former colleagues is once again working in our original building, for a different institution, of course. What a wonderful coincidence! But of the original eight of us who started together in the formal credit training program, he was the only one who remained in commercial lending. 

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Strategic Sledding

February 2, 2017

Recently after one of our Minnesota winter snowstorms, we built a snow slide in our backyard for our grandchildren to go sledding on. It took some effort to smooth out the slide and create an unobstructed path that avoided potential collisions with poles for our bird feeders. However, after a few trial runs and corrections to the banked sides, the ride from top to bottom became smooth sledding!

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The HMDA Treadmill

February 2, 2017

By Melissa D. Blaser

The New Year for 2016 has come and gone. We’re far enough into January that those well-intended resolutions about getting more exercise and avoiding junk food might have been pushed to the back burner. We all want to do things right, but given our schedules and juggling of multiple priorities it’s easier said than done. Plus, for many who consider the treadmill as their go-to equipment for working out, let’s face it: A basic treadmill workout might be downright boring.

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Frequent Flyer Status . . . and the Long Lost “L” Word!

February 1, 2017

In addition to flying frequently as part of our extended Wipfli consulting footprint, my husband and I do as much traveling as we can, while we can. As frequent fliers on a major airline with a Minneapolis hub, the benefits we receive as a “preferred customer” with this airline have created loyalty on our behalf that would make it challenging for us to book with any other airline. I am sure the day will come when our travel is more limited and that status is diminished, but for now, the relationship is secure. 

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Freezing Rain in the Forecast

January 24, 2017

I am sitting here this wintry evening as I write this blog, debating whether I should go home or stay at work for a while. You see, there is a storm coming, with snow or freezing rain forecasted. Would it be better if I stayed here until the salt trucks come out or try my luck now?

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Serving . . . Christmas Ham and Trump Taxes

January 17, 2017

I generally fall into the “nonpolitical” category of people. I care about our state’s/country’s leadership, and I pay enough attention to vote, but I don’t want to discuss it—even with my husband! Given that, it is amazing to me how many Trump-related conversations I have had over the last month, both at work and at family holiday gatherings.

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Is There a FastPass to HMDA?

January 11, 2017

By Melissa D. Blaser

About a year ago, my husband and I decided to plan a trip to Disney World in Orlando, taking our four-year-old daughter. If you have ever been to a Disney Theme Park, you know that the cast, crew, and Imagineers offer wonderful opportunities for families to create lifetime memories. We don’t travel a lot, but we knew that to make the most of the Disney Experience, planning would involve much more than simply going online to make flight and hotel reservations.

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Those Darn Millennials

January 4, 2017

Because I am a financial statement auditor, my blogs tend to be accounting related, but for this blog, I have decided to step out of my comfort zone to talk about how people relate to each other.

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Financial Services and the Cloud

December 27, 2016

When it comes to hosting applications and sensitive customer data on public clouds, a highly regulated industry such as financial services has every reason to think before it blinks. Data security is predictably the main reason financial services organizations seek to understand more.

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Simple Pleasures, Goodie Bags, and Hidden Treasures

December 21, 2016

One of the fondest memories I have of my father around the holidays is of him sitting in his favorite chair near the Christmas tree on Christmas morning. My father was a special person who saw joy in the simplest things. One of those simple pleasures was watching his six kids frantically opening presents. While we did not have much some years, many of the presents were lovingly handmade, which made each one a treasure to cherish.

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Comfortable Routines

December 14, 2016

My wife has a comfortable routine for balancing her checkbook that involves a cozy chair, a cup of coffee, and checking her ledger against the information provided by her bank’s telephone banking system. Despite the advantages of technology, I realize that some prefer a printed book to digital or the morning paper in their hands instead of on a tablet, so far be it from me to disrupt that.

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Too Bad GAAP Doesn’t Have a Two-Day Shipping Policy!

December 6, 2016

Time is a funny thing. It often feels like you have a lot of time to prepare for the holidays, a vacation, or another special event, and then suddenly it’s here. That’s how I feel right now with less than 30 days to go before Christmas. I have managed to procrastinate the last 11 months and have yet to think of a single gift I’m going to buy.

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Four Ways to Play Offense in 2017

December 1, 2016

There’s an old saying that “defense wins championships.” As I reflect on some of the demographical changes within the banking industry, however, it occurs to me that reactive, slow, or defensive strategies will likely lead to the demise of many financial institutions. The business environment and customer expectations are changing at a pace never seen before. In fact, I believe that tomorrow’s winners in the financial services industry will excel at playing offense.

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Optimist, Pessimist, or Somewhere in the Middle?

November 21, 2016

People are often classified as either an optimist or pessimist. I have found that when it comes to Accounting Standards Update No. 2016-13, Measurement of Credit Losses on Financial Instruments, better known as CECL (the Current Expected Credit Loss model), management of community institutions often falls into these two categories. The optimists believe there will be a carve-out of some sort that will exempt small institutions and allow them to use the “old model.” The pessimists believe their reserves will double and that an additional software package must be purchased just to comply with the standard. However, there is a third option:  somewhere in the middle. At this point, all institutions will be required to comply with CECL, but implementation is scalable. Implementation is set for 2020 for SEC institutions and 2021 for non-SEC institutions. So the big question is, “What, if anything, should I be doing now?”

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I Think I Am Officially OLD!

November 15, 2016

During the World Series my husband and I stayed up late watching the games. Several things about the World Series made me feel old. First, it is oh-so-true that I am unable to stay up late and then get up six hours later. Next, almost all the players on the Cubs are younger than me, and the few over 35 are “close to retirement.” When did most professional athletes being younger than me happen? 

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Looking for a Few Good (Wo)men

November 9, 2016

By Julia A. Johnson

What an honor to be posting a blog on Veterans Day. Thank you to the men and women who serve and who have served in our military. Without your commitment and sacrifice, our freedom and our way of life in the United States wouldn’t be possible. 

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Team Up!

November 2, 2016

By LuAnn E. Bunch

I believe some of the greatest successes in life are achieved through passion, perseverance, and teamwork. Passion and perseverance are attributed to individualized characteristics that contribute to success, and the good ‘ole saying that became a common phrase in English, “The whole is greater than the sum of its parts,” is what creates synergy through the power of teamwork.

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Trick . . . or Treat?

October 26, 2016

A recent visit brought two-year-old Nola and her parents for the weekend. Our single-family home is somewhat larger than the condominium she is used to, and we don’t have any noise restrictions. That means freedom to a toddler. Nola quickly discovered that a favorite activity was to convince any willing family member to hide and then to pop out and yell “BOO!” when she approached. Every startling encounter produced squeals and laughter, and she simply couldn’t get enough of this game. If only all surprises were this delightful.

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Aaron Rodgers and the FFIEC Cybersecurity Assessment

October 20, 2016

By Jeff Olejnik

Last year, the Packers started out with a 1-2 record after beginning the season as the odds-on favorite to win the NFC North. Panic spread throughout Packer Nation, with some suggesting that a call be made to Sumrall, Mississippi, to coax #4 out of retirement to once again lead the team.

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You’ve Got Mail . . . OH NO, IT’S FROM THE IRS!

October 12, 2016

If you are anything like me, getting mail is a little like receiving a wrapped present: “What is it? What’s new today?!” As you flip through the stack of envelopes, you see one that looks official, and it’s from the IRS or a state taxing authority. Your initial excitement goes from anticipation to anxiousness. You open the envelope, and there it is . . . a dreaded tax notice. What are you going to do now?

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What Works?

October 4, 2016

In 1670 when approximately 120 English settlers arrived at Charles Towne landing and established what would become the Carolina colony, the first order of business was to build a palisade to defend the settlers from possible hostility from Spanish forces or Native Americans in the region. This was before any crops were planted; this was before any housing was built. After the palisade was completed, the next step was experimentation to determine which crops would actually grow in the environment. And these were meant to be cash crops, crops that could be shipped back to England and sold for a profit. Rice was ultimately the choice.

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Are Your Internal Controls Working?

September 28, 2016

Recently I was visiting an amusement park with my kids. The newest roller coaster had a line that was nearly two hours long. We were each given a numbered ticket upon entering the line. The amusement park had implemented a control to ensure there were no line jumpers. I loved it—even an amusement park was using internal controls!

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Which Hat Are You Wearing?

September 21, 2016

Whether literal or metaphorical, we all wear many hats.  During the fall, these may include baseball or golf caps, gardening/yard work hats, and bike or football helmets. In our financial institutions, we wear many hats as well. Sometimes the hats change by the week, the day, or the situation in which we find ourselves at any given moment.

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The Circle of Life

September 14, 2016

I recently experienced the loss of my father, a loss many of you have felt, so you know the hollowness it leaves in your stomach.  He was a great dad, grandfather, and mentor—and a pretty darn good Irishman to boot!  As much as that was a tremendous loss to all of us, it was a great day for him because he was truly just a semblance of his former self, a man who had been emaciated from illness.  Within a very short time, however, I learned that one of my children and his wife would usher yet another grandchild into our lives, and the feeling of loss was almost immediately overwhelmed by joy.  I knew my father would be smiling from his resting place, albeit with a bit of a smirk knowing that we would soon have 10 little ones running around and bringing us madness and joy at the same time. 

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Teaching New Tricks to Old Dogs

September 8, 2016

By Craig Gugliemetti

We have all heard the timeless phrase, “You can’t teach an old dog a new trick!” Popular wisdom has it that the older we get, the harder it is for us to change our habits or acquire new skills. A lot of us are probably guilty of being hesitant or even somewhat resistant toward changing how we do things in our daily work and personal lives, especially when we have been doing it the same way for a long time.

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Doing CIP on Jason Bourne

August 31, 2016

By Robin Guthridge

Movie goers have been entertained this summer with the next chapter in the saga of Jason Bourne. This popular spy thriller takes us to exotic places around the world, keeping us enthralled as good guys and villains alike scale walls and dodge traffic in their relentless pursuits. Escapades, illusions, and deceptions are not the exception, but the norm.

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Whose Language Are You Speaking?

August 25, 2016

If you have ever taken a course in public speaking, you likely heard the instructor emphasize tailoring your speech to the audience you are addressing. This guidance is also fundamental in our day-to-day communications with one another. Let me share my story as an example. 

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Did I Really Learn All I Need to Know in Kindergarten?

August 16, 2016

If you have ever taken a course in public speaking, you likely heard the instructor emphasize tailoring your speech to the audience you are addressing. This guidance is also fundamental in our day-to-day communications with one another. Let me share my story as an example.

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Individuality

August 10, 2016

I grew up in a large family in a small town in Iowa.  With eight kids coming from the same gene pool and the same parenting, it really is amazing how different we all turned out in many ways—career choices, educational achievements, political views, and family dynamics, to name a few.  To say we turned out to be a diverse group would be an understatement!

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A Tradition Unlike Any Other

August 3, 2016

By Michael D. Carlson

If you are like most Americans, I am sure you and your family have some traditions that have stood the test of time, doing the same thing year after year, with little change. Holiday meals, family vacations at the same resort, Mother’s Day brunch, Father’s Day golf, or watching the Fourth of July fireworks from the same location are examples. Traditions are easy, comfortable.

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What’s the Risk?

July 27, 2016

As a kid at heart, I enjoy trying new experiences, often pushing my comfort zone.  Whether zip lining in the trees, jumping a snowmobile over frozen snowdrifts, or exploring on ATVs through mountains, I believed there was minimal risk, except perhaps a minor cut or bruise to me and a ding or two to the equipment.  And yes, I’ve survived these events with no injuries or damage.  I felt in control of my risks, but in retrospect, this was pure luck, since I didn’t truly even understand all my risks.

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There Is No Time Like the Present

July 20, 2016

About a month ago we experienced a tragedy at Wipfli.  One of our associates saw two girls who were struggling in the waters of Lake Superior and jumped in to save them.  Luckily, one of the girls survived, but our associate and the other girl did not.  This not only impacted many people here at Wipfli, but had a very personal impact on me, as well, because Justin (our associate) was engaged to my niece Suzy.  To make the story sadder, he was at the lake taking a break from finalizing wedding plans with Suzy.

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Winning the Lottery—Unclaimed Property

July 13, 2016

We all dream of winning the lottery.  My hopes of winning “big” are often crushed by a friend or family member screeching in delight as they realize they have a winning ticket.  A friend recently introduced me to a free website that she claimed can produce the emotional exhilaration of winning the jackpot.   This website turned out to be a free search for unclaimed property.  It works by combining the databases of many states so people can search for unclaimed property from those states.

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Taking Time to Understand

July 6, 2016

By Nick G. Ansley

I’m privileged to work with a number of financial institutions that are regularly voted as top places to work. Usually, these institutions have developed a culture in which employees aren’t simply trying to be friendly with one another, but are actually taking the time to understand their coworkers and their objectives. Not surprisingly, these institutions often are the most efficient, because the entire team is mindful of how their actions impact the jobs of those they work with.

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Once a Year

June 29, 2016

I am from a very small town in North Dakota, and it is still my favorite place to be on the 4th of July. The population triples, and there is more going on during that week than during the rest of the year altogether. There are street dances, a demolition derby, and school/family reunions. Everyone walks to the main street to watch the parade that morning, and then they drive 10 miles to watch the exact same parade again in our neighboring town. Family barbeques are an expectation, and no one misses the fireworks in the park that night.

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Back to Basics

June 22, 2016

Like many people today, I wear a Fitbit to remind me to keep moving. As Fitbit technology has advanced, not only does it suggest that you take 10,000 steps in one day, it now suggests that 250 steps per hour should be taken between 9 a.m. and 6 p.m.  At 10 minutes before the hour, my Fitbit will vibrate and remind me if I have not yet reached 250 steps for the hour. This periodic reminder will often cause me to stand up and take a stroll. But the concept is still the same, right? You can’t remain idle.  

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When Things Aren’t Second Nature

June 15, 2016

By Jason J. Wimmer

Are there things you do naturally, simply because you have done them so many times before? I am an avid outdoorsman, and for the past 25 years, with friends and family in tow, I have taken a June fishing trip to Lake of the Woods. Since our group has taken this trip so many times, we know exactly how to prepare to ensure our adventure is successful, fun-filled, and most important, without incident. The trip and planning are now second nature to us. When things aren’t second nature, though, the end result can be drastically different!

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Why take the risk?

June 8, 2016

I do (or try to do) a lot of bow hunting for deer. As many of you know, most bow hunters hunt from a tree stand. Over the course of the 40 years or so I have been hunting, I have been fortunate in that I have not had a fall out of the tree. I read a statistic somewhere recently that about 40% of hunters who hunt from tree stands will have a fall at some time, with some of these resulting in serious injury or even death!

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Commencement Advice

June 1, 2016

It is graduation season and time for commencement speeches. If you’re like me, you smile at the choices of celebrities various institutions invite to share advice and wisdom with new graduates. Having three children and many nieces and nephews, I’ve listened to my share of speeches. I’ll also admit that I’ve watched a few on YouTube. Graduates of recent years represent the new generation of workers entering the workforce looking to make their mark in the world and start new careers.

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Learning the ABCs

May 25, 2016

I enjoy spending quiet time with my granddaughter, who is three and very energetic.  Since she does not take naps, she has an hour of quiet time after lunch, which is spent on activities such as reading, coloring, or playing learning games on her iPad.  Recently, we read some books that are helping her learn her ABCs.

Learning the ABCs of banking regulations is also a process, not only for those who are new to the industry, but also for those of us who have been in this business for a long time.  

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Over 200 Channels, but There Is Nothing I Want to Watch . . .

May 18, 2016

Now that tax season is done, I have more time to watch TV, but there seems to be nothing I want to watch. I’m pretty sure I have watched all the “Law & Order” episodes and classy reality shows. With access to over 200 channels, you would think there would be something new I would want to watch. Nope!

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Batter Up!

May 11, 2016

I am a lifelong, loyal fan of the Chicago Cubs. This is said with all due respect to Chicago’s South Siders and other baseball fans from coast to coast who support many great teams. For most Cubs fans, hearing about the curse of the goat and “wait ‘til next year” are so normal, it’s easy to just shrug off such banter. Discussions about rebuilding have been taking place for years, but we still haven’t made it to the World Series. Completely Useless By September (CUBS). Yeah, we know. And so it goes.

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Why Do Chickens Sit on Their Eggs? (And Other Basic Questions)

May 4, 2016

My six-year-old grandson loves to tell us jokes when we Skype with him. A recent question was, “Why do chickens sit on their eggs?” I’ll let you ponder that for a moment, but this type of question from him reminds me that we can easily overlook the most basic questions because they become so routine that we never stop to really think about them.

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Tax Day Is Behind Us … What’s Next?

April 27, 2016

By Brett D. Schwantes

April 15 (or this year, April 18) is a big day for many people, including a number of public accountants. It seems, though, that some people believe we don’t have much to do for the rest of the year, which couldn’t be further from the truth. Yes, we put in a lot of time and effort to get all of the tax returns filed, but some of our best and most exciting work comes after Tax Day is over.

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Who Can We Trust?

April 20, 2016

The financial services industry requires that we rely on many different people, businesses, agencies, and other various entities.  Think of the trust you place in your employees and how strong your organization is as a result.  You rely on your vendors to deliver the results they promise.  You rely on your customers and members to use your products and services appropriately.  What would happen if there were trust issues with any of these groups?

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Thank You for Your Service

April 13, 2016

By Melissa D. Blaser

Sunday Morning is a CBS staple on the viewing schedule for many households. Recently this American newsmagazine television program featured a story about Myles Eckert, who was eight years old when he made headlines in 2014 by gifting a stranger, fellow patron Lt. Col. Frank Dailey, at a restaurant in Ohio with the $20 bill he had just found in the parking lot. As a Gold Star kid, seeing a man in uniform reminded him of his dad, and he wanted to pay it forward. So he wrapped the $20 inside a note saying his dad had been a soldier and thanking Lt. Col. Dailey for his service. But the story doesn’t end there.

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Who Will Govern?

April 6, 2016

Whether we observe actively or passively at this point, the 2016 presidential election has already surpassed a virtual reality show for a portion of the U.S. population and perhaps for the world. We are pummeled daily with analysis and coverage that becomes increasingly dramatic and at times overly stimulating and that just may be unprecedented. Masses of our population demonstrate a need or desire for change from “status quo.” The younger generation is finding and using their voice to unsettle what some would call tradition and traditional norms. And so we are left with the as yet unanswered question, “Who ultimately will govern?”

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Get the Team on Board!

March 30, 2016

I flew home from Chicago and was lucky enough to sit in a row with a side exit door. With that seat came LOTS of leg room and a great window view, but it also presented more than just a comfortable ride home; I had responsibilities and a decision to make! Was I willing to spend a few extra moments reading the airplane map and instruction card located conveniently in the seat pocket to my front left? Was I capable of being a leader and taking action if my fellow fliers needed me?

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Blockchain – Friend or Foe?

March 16, 2016

I recently attended a summit dedicated to the topic of blockchain technology. Prior to attending, I had heard of blockchain but didn’t really know what it was all about. While some of the summit was a bit Pollyanna-ish, it broadened my perspective to blockchain’s potential applications. Let me share some of my takeaways and try to open your mind to the potential applications of this technology.

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Parking Spaces and Risk Management

March 16, 2016

Looking back, 2015 was an eventful year for me and my family, with the most important and exciting thing being my daughter’s wedding. I remember the planning started nearly a year in advance. Anyone who has been through this knows how complex the issues, processes, and procedures can become. Check, double check, and plan for every possible scenario to ensure everything is perfect. You would think with that much time to plan and attention to detail, nothing could go wrong, but when the big day comes, of course, it does.

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Heads or Tails?

March 9, 2016

My best friends and I are planning to celebrate one of those milestone birthdays this year with a weekend in Las Vegas. It sure would be fun to win a little cash at the casinos, so it’s a good thing I recently heard about the Gambler’s Fallacy. I’m hoping it will reduce my risk of losing everything in the first five minutes.

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What’s in a Word?

March 2, 2016

I have been writing and speaking a lot recently about organizational “culture.” It seems to be a topic that has reemerged as a business priority, and for very good reason. The forces shaping our internal and external workplaces today are having a profound impact on the definition of financial institution. The changes we are experiencing in our political, social, and economic environments, as well as changes in workforce demographics and technology, are astounding. But sometimes a word can be overused, to the point that it loses its meaning and impact. I’m afraid that culture is becoming one of those words.

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Patience and a Plan

February 24, 2016

Living in a house with a family of six, soon to be seven, things can easily become chaotic, especially if you know the kids (ages 8, 4, and 2-year-old twins). Certain tasks such as laundry and picking stuff up need to be done . . . EVERY . . . SINGLE . . . DAY. The kids are not yet at that age when we can count on them to help with these and other chores, but we try to reign them in to this responsibility. I remember the simpler days (before kids) when it was just my wife and me and it was easy to maintain the household. 

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Dog With A (Fiduciary Audit) Blog

February 10, 2016

I am the proud “grandma” of an adorable, high-energy Siberian husky named Shasta. Huskies are clever, and you have to maintain a high level of consistent training. They also think they are the “alpha.” My daughter Dana, Shasta’s dog “mom,” is an awesome trainer and is clearly the alpha in the relationship. Shasta likes to test that, but Dana rules with a firm and loving hand. Grandma . . . not so much. It is really easy to let things slide here and there. So maybe Shasta gets to lick my hands after I eat a hamburger, or maybe I don’t make her sit before she goes out. No big deal, right? But it actually is.

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Super Bowl Sunday: The Ultimate in Strategic Planning

February 3, 2016

Super Bowl Sunday has become an American ritual of football, innovative advertising, halftime entertainment, and a wide array of chips/dip and other decadent offerings. Each year, we invite friends and family to our home to enjoy this annual last hurrah for the football season while we cheer our favorite team and give a thumbs up or thumbs down to each new commercial that cost its sponsor big bucks.

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Time to Pay Your Property Taxes

January 20, 2016

At the end of December, I made my annual trip to the treasurer’s office to pay my property taxes. Over the past few weeks, I have had contacts from a handful of clients about their property taxes increasing over last year. Unfortunately, by the time you receive the tax bill, there generally are limited or no opportunities to contest the assessed values and corresponding tax amount due.

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Groceries, Leftovers, and Ziploc Freezer Bags

January 13, 2016

Each of your team may have a different view on managing resources and taking risks.

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Which season are we in?

January 6, 2016

Anyone who lives in the Midwest knows there really are only two seasons: winter and road construction season. What does that have to do with banking? In short, the banking industry now has been asked to help foot the new transportation bill.

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