Aging AR, underpayments and cash flow pressure are ongoing challenges for healthcare leaders. Knowing where to focus first can make a significant difference in financial performance.

This webinar is designed to help CFOs and revenue cycle leaders navigate AR backlogs and cash flow strains. It introduces a practical framework for prioritizing work based on financial impact, time sensitivity and risk — helping leaders focus limited resources where they matter most.

Using real-world examples from hospitals and clinics, we’ll explore how organizations can reduce excessive AR aging, recover underpayments and address root causes that allow backlogs to persist.

You’ll learn:

• How to apply an AR triage framework to prioritize work based on financial risk, cash impact and urgency.
• Key drivers behind aging AR and underpayments — and how to distinguish one-time backlog issues from systemic process failures.
• How to develop a 90-day action plan to accelerate cash collections and prevent future AR backlogs.
• Clear metrics you can use to create visibility and accountability.

This session is designed to help healthcare leaders move from reactive backlog management to a more strategic and sustainable approach to AR performance.

For more financially focused sessions, check out:

• Find hidden revenue without adding services or staff
• Denials are rising: How rural providers can protect cash flow

Presenters

Karen Pettet

Whitney Jacobsen