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Focus on Energy
Tracking energy savings more efficiently
$
million
paid to Wisconsin residents annually
Focus on Energy works with eligible Wisconsin residents and businesses to install energy-efficient and renewable energy projects. But the custom technology it used to administer the program was draining resources. Wipfli helped Focus on Energy implement an all-in-one customer relationship management (CRM) solution to house vital data and track results.
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The Challenge
After several years of growth, data management and processing became inefficient for Focus on Energy to manage. The organization relied on custom, contractor-owned applications and seven different databases. Its tech stack was too expensive and labor-intensive to manage, and custom applications couldn’t scale to match the program’s complexity or growth.
the solution
Focus on Energy selected Microsoft Dynamics 365 to replace a handful of custom, contractor-owned systems, and it chose Wipfli to design, build and test the technology. Wipfli used an agile methodology to tailor the solution for the energy industry and Focus on Energy’s specific needs.
the results
By centralizing accounts and energy savings data into a single tool, Focus on Energy is realizing tremendous operational efficiencies and monetary savings, and reporting for the program is more accurate. It’s simpler to track energy savings goals and quantify the program’s impact. Focus on Energy also has tighter internal controls, which reduce its risk exposure. With confidence, Focus on Energy knows how much it pays in incentives to participants and how much energy the state is saving.
$
million
in benefits provided to residents and businesses annually
billion
kilowatt hours saved annually
% return
on every dollar invested in Focus on Energy projects
