Podcast: Harnessing AI in financial institutions — Insights from Wescom Credit Union

Wipfli’s Robert Zondag, partner, and Matt Sabo, director, talk with Joseph Pellissery, Chief Information Officer at Wescom Credit Union, about AI adoption strategy, including:

• The use of AI in quality assurance for financial institutions.
• The importance of balancing security measures with user experience considerations.
• The growing need for digital access for credit union members.