Driving results aligned with growth strategies.
Customer relationship management (CRM) systems enable powerful growth for real estate owners and developers, and property managers. Some organizations mistakenly view CRM as simply another technology solution. Yet CRM has the potential to deliver results when the technology is tightly integrated into business objectives. Implementing CRM starts with aligning technology with each client’s unique business goals.
Once the strategy meets with business objectives, the proper CRM program becomes clear. Experienced teams access domain expertise and industry best practice analysis, deliverables, and outcomes to align customer relationship and experience processes with organizational strategies and goals.
Wipfli Connect for Real Estate
Wipfli Connect for Real Estate creates one simple-to-use interface across your entire enterprise, allowing you to effectively manage assets, leases, tenants, vendors, and sales to keep everyone informed on property status.
Featured Thought Leader
Matt Gelb, VTSP, MCTS
With over 20 years of experience, Matt Gelb provides technology advisory, planning and implementation services to Wipfli’s construction and real estate clients. The combination of his business consulting services and industry expertise produces the initiative, astute analysis and unwavering commitment and enthusiasm his clients have come to rely on. Matt also provides business analysis, subject matter expertise and project management for enterprise-wide business application implementations and process improvement efficiencies, with a primary focus on customer relationship management (CRM).
Ryan C. Rademann
Ryan Rademann is a senior manager in Wipfli’s construction and real estate practice. His areas of focus include customer relationship management workstream, user adoption and training, Microsoft Power BI, Salesforce, Microsoft Dynamics® 365, field service, and project service automation. Ryan pairs business acumen and technical knowledge with strong communication skills to implement solutions for the challenges his clients face.
Ryan Swiderski utilizes his 16 years of consulting experience to bring CRM systems and process expertise to Wipfli’s clients. As a principal and delivery lead in Wipfli's Customer Engagement practice, he focuses on sales, service, marketing, collaboration, and related technology, with an additional concentration in collaborative and business intelligence solutions. Ryan has a proven history of successfully leading large and small initiatives alike, including technology implementations, needs assessments, and system selection projects across multiple industries, with a specific focus on manufacturing, non-profit, construction, and financial institutions. His leadership, business process acumen, and technical expertise consistently deliver value and help his clients reach their business technology related goals.